Facility application support - Senior Associate

Clean Harbors; Hyderabad; On-site; INR 600,000 - 900,000; Full time

Job summary

Clean Harbors is seeking a skilled support specialist to assist clients with facility applications and ensure smooth operation of management systems. The role involves troubleshooting, collaboration with cross-functional teams, and driving process improvements for efficiency.

The candidate will conduct client training, analyze performance metrics, and provide ongoing technical support to optimize facility application usage and outcomes.

Qualifications

• Understanding of facility management principles and practices.
• Experience in providing technical support to clients.
• Strong analytical and troubleshooting skills.
• Proficient with facility management software/tools.

Responsibilities

• Provide technical support to clients on facility applications.
• Troubleshoot issues related to facility management systems.
• Collaborate with cross-functional teams for seamless integration of applications.
• Develop and implement process improvements to boost efficiency.
• Conduct client training sessions on facility application usage.
• Analyze and report on performance metrics for facility applications.

Skills

Facility management knowledge

Communication skills

Independence

Problem solving

Technical support experience

Team collaboration

Job description

Roles and Responsibilities

• Provide technical support and assistance to clients on facility applications.
• Troubleshoot and resolve issues related to facility management systems.
• Collaborate with cross-functional teams to ensure seamless integration of facility applications.
• Develop and implement process improvements to enhance efficiency and productivity.
• Conduct training sessions for clients on facility application usage.
• Analyze and report on facility application performance metrics.

Qualifications

• Strong understanding of facility management principles and practices.
• Excellent communication and problem-solving skills.
• Ability to work independently and as part of a team.
• Proficient in using facility management software and tools.
• Strong analytical and troubleshooting skills.
• Experience in providing technical support and assistance to clients.