Facility Coordinator

Jones Lang LaSalle Incorporated; India; On-site; INR 1,400,000 - 2,200,000; Full time

Job summary

Jones Lang LaSalle Incorporated in Bengaluru is seeking a dedicated Facility Coordinator to support daily operations and maintenance of client facilities. The role involves managing housekeeping, security, and service providers, with a focus on MEP systems and building automation.

The ideal candidate has 3-4 years of facility management experience, strong communication skills, and proficiency in CAFM systems and MS Excel.

Qualifications

• Bachelor's degree in Facility Management or related field required.
• 3-4 years of proven facility management experience desirable.
• Working knowledge of MEP systems and building operations essential.
• Familiarity with CAFM systems and MS Office (Excel) recommended.

Responsibilities

• Oversee day-to-day facility operations including housekeeping, maintenance, security and support services.
• Provide first-level technical assessment of building systems and coordinate with engineering teams on repairs.
• Coordinate with multiple service vendors, monitor SLAs/KPIs and manage PM schedules.
• Manage MAC activities, floor plans, space allocation and desk seating arrangements.
• Maintain comprehensive facility documentation, access control, invoices, and budget tracking.
• Ensure fire safety compliance, emergency drills, and environmental safety standards.
• Deliver excellent client and occupant services and translate technical issues for non-technical occupants.

Skills

Facility management

Vendor management

Communication skills

English proficiency

Education

Bachelor's degree in Facility Management or related field

Tools

CAFM systems

MS Office (Excel)

BMS (Building Management Systems)

Technical drawings

Job description

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Position Overview

We are seeking a dedicated Facility Coordinator with technical facility knowledge to support daily operations and maintenance of client facilities across JLL India portfolios.

Key Responsibilities

Daily Operations Management The Facility Coordinator will oversee day-to-day facility operations including coordination of housekeeping, maintenance, security, and support services. This involves conducting regular facility inspections and walkthroughs, monitoring building systems performance (HVAC, electrical, plumbing, fire safety), addressing occupant requests and complaints promptly, and maintaining operational logs and incident reports. The role requires ensuring compliance with health, safety, and environmental regulations while maintaining high service delivery standards.

Technical Coordination & Troubleshooting The coordinator will provide first-level technical assessment of building systems issues, coordinate with engineering teams on HVAC, electrical, and plumbing repairs, understand basic building automation systems (BMS) and energy management, perform preliminary diagnostics before escalating to specialists, and monitor critical infrastructure performance indicators. This requires practical knowledge of MEP systems to effectively communicate with technical vendors and validate work quality.

Vendor & Contract Management Responsibilities include coordinating with multiple service vendors and contractors, monitoring vendor performance against SLAs and KPIs, processing work orders and service requests through CAFM systems, managing preventive maintenance schedules, obtaining quotations for repairs and small projects, and technically evaluating vendor proposals and repair recommendations. The coordinator serves as the primary liaison between vendors, building management, and occupants.

Space & Move Management The position involves coordinating office moves, additions, and changes (MAC activities), updating floor plans and space allocation records, managing desk allocation and seating arrangements, coordinating furniture installation and workspace modifications with consideration for electrical and data connectivity requirements, and supporting space planning initiatives with accurate data and technical feasibility input.

Administrative & Documentation Key tasks include maintaining comprehensive facility documentation and compliance records, managing building access control and visitor management systems, processing invoices and maintaining budget tracking spreadsheets, preparing regular operational reports and dashboards, maintaining asset registers and equipment inventories, and documenting technical maintenance histories and system performance data. Documentation accuracy and timely reporting are essential.

Health, Safety & Compliance The Facility Coordinator ensures fire safety equipment inspections and compliance, coordinates emergency drills and occupant training sessions, maintains first aid supplies and incident documentation, monitors environmental compliance (waste management, energy efficiency), implements workplace safety protocols and signage requirements, and understands emergency shutdown procedures for critical building systems.

Client & Occupant Services Delivering excellent customer service involves responding to occupant queries and service requests efficiently, coordinating amenities management (pantry, cafeteria, common areas), organizing facility-related communications and announcements, gathering occupant feedback to improve service delivery, supporting workplace experience initiatives, and translating technical issues into clear communication for non-technical occupants.

Key Responsibilities

Daily Operations Management The Facility Coordinator will oversee day-to-day facility operations including coordination of housekeeping, maintenance, security, and support services. This involves conducting regular facility inspections and walkthroughs, monitoring building systems performance (HVAC, electrical, plumbing, fire safety), addressing occupant requests and complaints promptly, and maintaining operational logs and incident reports. The role requires ensuring compliance with health, safety, and environmental regulations while maintaining high service delivery standards.

Technical Coordination & Troubleshooting The coordinator will provide first-level technical assessment of building systems issues, coordinate with engineering teams on HVAC, electrical, and plumbing repairs, understand basic building automation systems (BMS) and energy management, perform preliminary diagnostics before escalating to specialists, and monitor critical infrastructure performance indicators. This requires practical knowledge of MEP systems to effectively communicate with technical vendors and validate work quality.

Vendor & Contract Management Responsibilities include coordinating with multiple service vendors and contractors, monitoring vendor performance against SLAs and KPIs, processing work orders and service requests through CAFM systems, managing preventive maintenance schedules, obtaining quotations for repairs and small projects, and technically evaluating vendor proposals and repair recommendations. The coordinator serves as the primary liaison between vendors, building management, and occupants.

Space & Move Management The position involves coordinating office moves, additions, and changes (MAC activities), updating floor plans and space allocation records, managing desk allocation and seating arrangements, coordinating furniture installation and workspace modifications with consideration for electrical and data connectivity requirements, and supporting space planning initiatives with accurate data and technical feasibility input.

Administrative & Documentation Key tasks include maintaining comprehensive facility documentation and compliance records, managing building access control and visitor management systems, processing invoices and maintaining budget tracking spreadsheets, preparing regular operational reports and dashboards, maintaining asset registers and equipment inventories, and documenting technical maintenance histories and system performance data. Documentation accuracy and timely reporting are essential.

Health, Safety & Compliance The Facility Coordinator ensures fire safety equipment inspections and compliance, coordinates emergency drills and occupant training sessions, maintains first aid supplies and incident documentation, monitors environmental compliance (waste management, energy efficiency), implements workplace safety protocols and signage requirements, and understands emergency shutdown procedures for critical building systems.

Client & Occupant Services Delivering excellent customer service involves responding to occupant queries and service requests efficiently, coordinating amenities management (pantry, cafeteria, common areas), organizing facility-related communications and announcements, gathering occupant feedback to improve service delivery, supporting workplace experience initiatives, and translating technical issues into clear communication for non-technical occupants.

The successful candidate demonstrates strong organizational and multitasking abilities, excellent problem-solving and decision-making skills under pressure, effective communication skills in English and regional languages with ability to bridge technical and non-technical communication, customer service orientation with professional demeanor, attention to detail with quality consciousness, and ability to prioritize competing demands efficiently while assessing technical urgency. The ideal candidate brings hands-on facility management experience, practical understanding of building systems and MEP operations, and excels at coordinating multiple service providers while ensuring optimal workplace environments for building occupants.

Key Responsibilities

Daily Operations Management The Facility Coordinator will oversee day-to-day facility operations including coordination of housekeeping, maintenance, security, and support services. This involves conducting regular facility inspections and walkthroughs, monitoring building systems performance (HVAC, electrical, plumbing, fire safety), addressing occupant requests and complaints promptly, and maintaining operational logs and incident reports. The role requires ensuring compliance with health, safety, and environmental regulations while maintaining high service delivery standards.

Technical Coordination & Troubleshooting The coordinator will provide first-level technical assessment of building systems issues, coordinate with engineering teams on HVAC, electrical, and plumbing repairs, understand basic building automation systems (BMS) and energy management, perform preliminary diagnostics before escalating to specialists, and monitor critical infrastructure performance indicators. This requires practical knowledge of MEP systems to effectively communicate with technical vendors and validate work quality.

Vendor & Contract Management Responsibilities include coordinating with multiple service vendors and contractors, monitoring vendor performance against SLAs and KPIs, processing work orders and service requests through CAFM systems, managing preventive maintenance schedules, obtaining quotations for repairs and small projects, and technically evaluating vendor proposals and repair recommendations. The coordinator serves as the primary liaison between vendors, building management, and occupants.

Space & Move Management The position involves coordinating office moves, additions, and changes (MAC activities), updating floor plans and space allocation records, managing desk allocation and seating arrangements, coordinating furniture installation and workspace modifications with consideration for electrical and data connectivity requirements, and supporting space planning initiatives with accurate data and technical feasibility input.

Administrative & Documentation Key tasks include maintaining comprehensive facility documentation and compliance records, managing building access control and visitor management systems, processing invoices and maintaining budget tracking spreadsheets, preparing regular operational reports and dashboards, maintaining asset registers and equipment inventories, and documenting technical maintenance histories and system performance data. Documentation accuracy and timely reporting are essential.

Health, Safety & Compliance The Facility Coordinator ensures fire safety equipment inspections and compliance, coordinates emergency drills and occupant training sessions, maintains first aid supplies and incident documentation, monitors environmental compliance (waste management, energy efficiency), implements workplace safety protocols and signage requirements, and understands emergency shutdown procedures for critical building systems.

Client & Occupant Services Delivering excellent customer service involves responding to occupant queries and service requests efficiently, coordinating amenities management (pantry, cafeteria, common areas), organizing facility-related communications and announcements, gathering occupant feedback to improve service delivery, supporting workplace experience initiatives, and translating technical issues into clear communication for non-technical occupants.

Required Qualifications

Education & Experience A Bachelor's degree in Facility Management, Mechanical/Electrical Engineering, Building Services, or related technical field is required, along with 3-4 years of proven experience in facility management, building operations, or workplace services. Experience within commercial office environments, corporate campuses, or property management with exposure to technical operations is preferred.

Technical Skills & Knowledge

Working knowledge of MEP (Mechanical, Electrical, Plumbing) systems and operations, basic understanding of HVAC systems, chillers, AHUs, and air conditioning principles, familiarity with electrical distribution, UPS systems, and DG sets, understanding of fire fighting systems, fire alarms, and emergency protocols, awareness of building automation systems (BMS) and energy monitoring, and ability to read and interpret technical drawings and equipment manuals are essential. Proficiency in Computer-Aided Facility Management (CAFM) systems or similar platforms, strong MS Office skills particularly Excel for reporting and tracking, familiarity with health and safety regulations and standards, and knowledge of vendor management and SLA monitoring complete the technical toolkit.

Core Competencies

The successful candidate demonstrates strong organizational and multitasking abilities, excellent problem-solving and decision-making skills under pressure, effective communication skills in English and regional languages with ability to bridge technical and non-technical communication, customer service orientation with professional demeanor, attention to detail with quality consciousness, and ability to prioritize competing demands efficiently while assessing technical urgency.

Location

On-site – Bengaluru, KA

Scheduled Weekly Hours

48

Equal Opportunity

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page.