Facilities Coordinator - Soft Services

Jones Lang Lasalle Property Consultants India Pvt Ltd; Bengaluru; On-site; INR 450,000 - 750,000; Full time

Job summary

Jones Lang Lasalle Property Consultants India Pvt Ltd in Bengaluru is seeking a Facilities Coordinator – Soft Services to oversee day-to-day workplace operations for a premium BFSI office environment. The role focuses on housekeeping, floor care, fixture upkeep, pantry coordination, and client experience, ensuring KPIs, SLAs, governance standards, and site compliance.

The candidate will work in a 24x7 shift environment, coordinating with internal teams and vendors to deliver seamless facilities

Qualifications

• Experience in facilities, workplace, soft services, or hospitality operations.
• Strong knowledge of premium office upkeep and floor maintenance practices.
• Good understanding of cleaning solutions, procedures, and cafeteria management.
• Good communication skills and collaborative working style.
• Hospitality background preferred.

Responsibilities

• Manage soft services operations across the office in a 24x7 shift environment.
• Ensure housekeeping, hygiene, pantry, and cafeteria services meet expected standards.
• Maintain premium office spaces, including fixtures, furnishings, meeting rooms, and common areas.
• Monitor cleaning methods, chemicals, and procedures for different floor and surface types.
• Track vendor performance and ensure SLA and KPI compliance.
• Conduct routine inspections, audits, and follow-up on corrective actions.
• Coordinate with internal teams and client stakeholders for seamless workplace delivery.
• Maintain required records, logs, checklists, and compliance documentation.

Job description

Facilities Coordinator – Soft Services

JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Location

Bangalore

Client

co-working site / premium office environment

Shift

24x7 rotational shift may apply

Role summary

We are looking for a Facilities Coordinator – Soft Services to manage day-to-day workplace operations for a premium BFSI office environment. The role will focus on housekeeping, floor care, upkeep of fixtures and furnishings, pantry and cafeteria coordination, service quality, and client experience. The position requires strong adherence to KPIs, SLAs, governance standards, and site compliance requirements.

Key responsibilities

• Manage soft services operations across the office in a 24x7 shift environment
• Ensure housekeeping, hygiene, pantry, and cafeteria services meet expected standards
• Maintain premium office spaces, including fixtures, furnishings, meeting rooms, and common areas
• Monitor cleaning methods, chemicals, and procedures for different floor and surface types
• Track vendor performance and ensure SLA and KPI compliance
• Conduct routine inspections, audits, and follow-up on corrective actions
• Coordinate with internal teams and client stakeholders for seamless workplace delivery
• Maintain required records, logs, checklists, and compliance documentation

Candidate profile

• Experience in facilities, workplace, soft services, or hospitality operations
• Strong knowledge of premium office upkeep and floor maintenance practices
• Good understanding of cleaning solutions, procedures, and cafeteria management
• Good communication skills and collaborative working style
• Professional, pleasant, and customer-focused approach
• Hospitality background preferred

Preferred experience

BFSI or other high-compliance corporate environments

KPI- and SLA-driven service delivery models

Location: On-site – Bengaluru, KA

Scheduled Weekly Hours

48

Equal Opportunity

Jones Lang LaSalle(“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail] . This email is only to request an accommodation.