F&B Executive

Novotel Hotels; Pune District; Vor Ort; INR 350.000 - 550.000; Vollzeit

Zusammenfassung

Novotel Hotels in Pune seeks a Beverage Operations Supervisor responsible for supervising the beverage team, planning and coordinating daily operations to meet standard recipes and high quality. You will address guest complaints and inquiries, ensuring service excellence and timely escalation of issues to Management.

The ideal candidate holds a hospitality qualification and has at least 2 years of experience in a similar role within the hospitality industry, with a proven ability to enhance

Qualifikationen

• Qualification in hospitality related discipline.
• Minimum of 2 year’s experience in a same role within the Hospitality Industry.
• Ability to enhance organizational performance.

Aufgaben

• Supervise, plan, control and coordinate all activities of the department team.
• Ensure beverages prepared and served in the area meet standard recipes and high quality.
• Attend to guest complaints, requests or inquiries regarding the services.
• Escalate any matters affecting interests to Management.

Kenntnisse

Team supervision

Guest service

Quality control

Ausbildung

Hospitality discipline

Jobbeschreibung

• Responsible for overall supervision, planning, control and coordination of all activities of the team engaged in the operations of the department.
• Ensure that the beverages prepared and served in the assigned area are according to standard recipes and with excellent quality.
• Ensure to attend to guest complaints, requests or inquiries regarding the services.
• Any matter which may affect the interests should be brought to the attention of the Management.

Job Description

• Responsible for overall supervision, planning, control and coordination of all activities of the team engaged in the operations of the department.
• Ensure that the beverages prepared and served in the assigned area are according to standard recipes and with excellent quality.
• Ensure to attend to guest complaints, requests or inquiries regarding the services.
• Any matter which may affect the interests should be brought to the attention of the Management.

Qualifications

• Qualification in hospitality related discipline.
• Minimum of 2 year’s experience in a same role within the Hospitality Industry.
• Ability to enhance organizational performance;