F&B Executive

Hilton; Gurugram District; On-site; INR 201,000 - 357,000; Full time

Job summary

Hilton in Gurugram is seeking a hospitality professional to ensure service sequence, seat guests, take F&B orders, and assist with event duties. You will coordinate with kitchens, manage guest inquiries, and help control costs while maintaining high service standards.

The role involves engaging with regular and VIP guests, supporting training activities, and presenting a positive, professional image at all times during events and normal service.

Responsibilities

• to ensure that at all times the service sequence in the restaurant is followed
• to seat the guests and present them with the menus
• to take F&B orders from the guests in the standard manner and should be able to offer suggestions
• supervise cash handling
• supervise the maintenance of service equipment
• to know all the reservations of the day
• to coordinate with the respective kitchens
• to be very well versed with menu pricing and to know the basic methods of preparing the dishes and the ingredients
• to know all the events of the day
• to meet all the guests before the event and check the details
• to identify regular customers and VIP accounts
• to make efforts to minimize food costs and other related costs
• to solicit feedback from event coordinator on the quality of food/service after every function
• participate in any training and / or development programs
• assist in training of any staff when required
• project a positive and motivated attitude
• handle guest or other employee inquiries in a courteous and efficient manner
• report all guest complaints or problems to immediate superior

Job description

• o ensure that at all times the service sequence in the restaurant is followed.
• To seat the guests and present them with the menus.
• To take F&B orders from the guests in the standard manner and should be able to offer suggestions.
• Supervise cash handling.
• Supervise the maintenance of service equipment
• To know all the reservations of the day.
• To coordinate with the respective kitchens
• To be very well versed with menu pricing and to know the basic methods of preparing the dishes and the ingredients.
• To know all the events of the day.
• To meet all the guests before the event and check the details
• To identify regular customers and VIP accounts.
• To make efforts to minimize food costs and other related costs
• To solicit feedback from event coordinator on the quality of food/service after every function.
• Participate in any training and / or development programs.
• Assist in training of any staff when required.
• Project a positive and motivated attitude.
• Handle guest or other employee inquiries in a courteous and efficient manner.
• Report all guest complaints or problems to immediate superior