F&B Associate

Cephas Consultancy Services Private Limited; South Goa District; On-site; INR 201,000 - 290,000; Full time

Job summary

Cephas Consultancy Services Private Limited is seeking an F&B Associate for a 5-Star Luxury Hotel/Resort in Bogmalo, Goa. The role is full-time with rotational shifts, on-site, reporting to the F&B Service Manager/Restaurant Manager.

You will deliver personalized dining experiences across restaurants, bars, banquets, and room service, upholding brand standards and ensuring guest satisfaction.

Qualifications

• High school diploma or equivalent; hospitality certification/diploma preferred.
• Minimum 1–2 years in F&B service in a 4–5 star hotel or fine-dining restaurant.
• Prior experience in multiple outlets (restaurant, bar, banquet, room service) is an advantage

Responsibilities

• Welcome guests warmly, escort to tables, and present menus in line with brand service standards.
• Take accurate food and beverage orders, including special requests, dietary restrictions, and allergen information.
• Serve food and beverages using correct service techniques per outlet SOPs.
• Anticipate guest needs, offer recommendations, upsell premium items, and ensure timely course progression.
• Handle guest complaints professionally, apply service recovery steps, and elevate when required.
• Set up and break down service areas according to daily briefings and event orders.
• Maintain knowledge of menu items, ingredients, preparation methods, and beverage pairings.
• Operate POS systems for order entry, billing, split checks, room charges, and cash handling.
• Follow all hygiene, safety, and sanitation standards (HACCP / local food safety regulations).
• Coordinate with kitchen, bar, stewarding, and front office to ensure smooth service flow.
• Assist in training new team members on service standards, menu knowledge, and SOPs.

Skills

Food & beverage service

Education

High school diploma

Hospitality certification/diploma

Job description

F&B Associate

Cephas Consultancy Services Private Limited Bogmalo, Goa, India

About this position

Skills Required

Food & Beverage Service

Job Function

Food & Beverage Management

Hospitality

Work Mode

On-site

Experience Required

1 - 3 years

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Job Description

F&B Associate (Food & Beverage Service Associate)
Property Type: 5-Star Luxury Hotel / Resort

Location: Bogmalo
Reports To: F&B Service Manager / Restaurant Manager
Employment Type: Full-time | Rotational Shifts (including weekends & holidays)

To deliver exceptional, personalized dining experiences that reflect the standards of a 5-star property by providing attentive, knowledgeable, and seamless food and beverage service across restaurants, bars, banquets, and in-room dining.

Key Responsibilities
Guest Service & Experience

Welcome guests warmly, escort to tables, and present menus in line with brand service standards.

Take accurate food and beverage orders, including special requests, dietary restrictions, and allergen information.

Serve food and beverages using correct service techniques (tray service, silver service, plating presentation) as per outlet SOPs.

Anticipate guest needs, offer recommendations, upsell premium items, and ensure timely course progression.

Handle guest complaints professionally, apply service recovery steps, and elevate when required.

Operations & Compliance
Set up and break down service areas (mise-en-place) according to daily briefings and event orders.

Maintain complete knowledge of menu items, ingredients, preparation methods, and beverage pairings.

Operate POS systems accurately for order entry, billing, split checks, room charges, and cash handling.

Follow all hygiene, safety, and sanitation standards (HACCP / local food safety regulations).

Ensure correct use and care of service equipment, glassware, cutlery, and linen.

Teamwork & Support

Coordinate closely with kitchen, bar, stewarding, and front office to ensure smooth service flow.

Assist in training new team members on service standards, menu knowledge, and SOPs.

Complete opening/closing checklists, side work, and assigned administrative duties.

Participate in daily briefings, trainings, and hotel initiatives to enhance service quality.

Qualifications & Experience

Education: High school diploma or equivalent; hospitality certification/diploma preferred.

Experience:

Minimum 1–2 years in F&B service in a 4–5 star hotel or fine-dining restaurant.

Prior experience in multiple outlets (restaurant, bar, banquet, room service) is an advantage