Export Sales Support

Hitachi Energy; Mysuru; On-site; INR 700,000 - 1,200,000; Full time

Job summary

Hitachi Energy is seeking a results-driven General Sales & Marketing professional in Mysuru to drive customer engagement, prepare quotes, and coordinate timely deliveries. You will understand customer requirements, review contracts, and manage the end-to-end sales cycle in a transformer environment.

The role requires 2+ years’ experience, strong communication, and proficiency in SAP/MS Office, with excellent English.

Qualifications

• Bachelor's degree or equivalent (Graduate).
• Minimum 2 years in transformer sales/marketing.
• Experience with contract review, quotations, costing and pricing.
• Sales documentation experience for customer experience.
• Proficient in SAP and MS Office.
• Excellent written and spoken English with strong communication.

Responsibilities

• Acknowledge enquiries promptly and route to the appropriate department.
• Understand customer drawings, product specs, and related details.
• Review contracts and clarify enquiries before submitting offers.
• Prepare rate contracts and offers for customers.
• Follow up on offers to convert to orders.
• Coordinate delivery dates and PO acceptance.
• Prepare monthly delivery schedules.
• Ensure loading of products from factory.
• Capture customer requirements and prioritize production materials.
• Collaborate with Backend & Head of Production to improve delivery.
• Communicate planned deliveries and revisions.
• Coordinate packing lists and forwarders.
• Send invoices and packing lists for attestation.
• Coordinate with logistics for dispatch and BL.
• Submit documents to bank via FEMA for customs clearance.
• Provide overdue payment info to reduce DSO.
• Support improvement of Sales Process.
• Ensure compliance with regulations and company values.

Skills

Communication skills

Interpersonal skills

Negotiation

Influencing skills

SAP

MS Office

English proficiency

Education

Graduate degree

Tools

SAP

MS Office

Job description

The opportunity

General Sales & Marketing work focuses on a combination of general sales and marketing work including: Face-to-face and/or remote sales to new or existing customers Assessing customer needs and suggesting appropriate products, services and/or solutions Planning, developing, and delivering the marketing strategy for products/services and associated brand(s) Evaluating, measuring, and managing the product/brand P&L (e.g., budgeting, expenditures, profitability, return-on-investment, etc.) Incumbents in this specialization may also provide customer service and support in the form of information on product/price and resolution to issues related to billing, shipping, delivery, complaints, etc. Incumbents matching to this specialization are compensated based on achievement of sales targets.

How You'll Make An Impact

• Timely acknowledgment of enquiry and sharing them with the respective department.
• Capability to understand customer drawings, product knowledge and related specifications.
• Knowledge of contract review procedure and get clarification from customers for the enquiry received before offer submission.
• Preparation of rate contract/offers and submitting them to customers.
• Following up on submitted offer to convert them into orders.
• Acknowledging the purchase orders received by submitting the order acceptance and coordinating for the delivery dates with order handlers.
• Preparation of the monthly delivery schedule plan as per the customer requirements.
• Ensuring the consistent loading of products manufactured at the factory.
• Getting Input from customers on their requirements and prioritizing those materials in production to increase customer satisfaction.
• Collaborate with Backend & Head of Production to improve delivery and timely response to customers.
• Communication to the customers on planned deliveries during the month and update if any revision in the dates.
• Coordinating with order handler for packing list and arranging forwarders for the planned material during the month wherever required.
• Sending invoice and packing list for attestation by Chamber of Commerce.
• Coordinating with the logistics team by providing the dispatch information and arranging the BL for the timely submission.
• Submitting the relevant documents to bank through FEMA for timely material customs clearance.
• Sending overdue payment information to ensure payment on time and reduce DSO.
• Support improvement of Sales Process.
• Ensure compliance with internal and external regulations, procedures, and guidelines.
• Live the company's core values of Safety and Integrity, taking responsibility for actions while caring for colleagues and the business.

Your Background

• Should be a Graduate.
• Proven work experience in the transformer environment, marketing and sales with minimum 2 years relevant work experience. With background in contract review, quotation preparation including costing and pricing experience.
• Hands-on experience in sales documentation for delivering excellent customer experience. Knowledge on SAP and MS Office
• Understand sales performance metrics.
• Excellent communication & interpersonal skills both verbal and written, negotiation skill, influencing skills.
• Proficiency in both spoken & written English language is required

Publication date : 2026-05-25