Export Sales Support | Mysore, India

Hitachi ABB Power Grids; Mysuru; On-site; INR 600,000 - 1,000,000; Full time

Job summary

Hitachi ABB Power Grids in Mysuru is seeking a Graduate with 2+ years in transformer sales/marketing to handle enquiry management, contract reviews, and order fulfilment. You will prepare offers, coordinate deliveries, and ensure timely invoicing while maintaining exceptional customer service and documentation accuracy.

Strong communication in English is required, with experience in SAP and MS Office. This role emphasizes contract review, pricing, and ensuring compliant, efficient sales

Qualifications

• Should be a Graduate.
• Minimum 2 years experience in transformer environment, marketing and sales.
• Background in contract review, quotation preparation including costing and pricing.
• Hands-on experience in sales documentation, SAP and MS Office.
• Excellent communication & interpersonal skills, negotiation and influencing skills.
• Proficiency in both spoken & written English language is required.

Responsibilities

• Acknowledge enquiries and route to the respective department.
• Understand customer drawings, product knowledge and related specifications.
• Knowledge of contract review procedure and get clarification from customers for the enquiry received before offer submission.
• Prepare rate contracts/offers and submitting them to customers.
• Follow up on submitted offer to convert them into orders.
• Acknowledging the purchase orders received by submitting the order acceptance and coordinating for the delivery dates with order handlers.
• Preparation of the monthly delivery schedule plan as per the customer requirements.
• Ensuring the consistent loading of products manufactured at the factory.
• Getting input from customers on their requirements and prioritizing those materials in production to increase customer satisfaction.
• Collaborate with Backend & Head of Production to improve delivery and timely response to customers.
• Communication to the customers on planned deliveries during the month and update if any revision in the dates.
• Coordinating with order handler for packing list and arranging forwarders for the planned material during the month wherever required.
• Sending invoice and packing list for attestation by Chamber of Commerce.
• Coordinating with the logistics team by providing the dispatch information and arranging the BL for the timely submission.
• Submitting the relevant documents to bank through FEMA for timely material customs clearance.
• Sending overdue payment information to ensure payment on time and reduce DSO.
• Support improvement of Sales Process.
• Ensure compliance with internal and external regulations, procedures, and guidelines.
• Live the company’s core values of Safety and Integrity, taking responsibility for actions while caring for colleagues and the business.

Skills

Sales experience

Negotiation

Interpersonal skills

English proficiency

Education

Graduate

Tools

SAP

MS Office

Job description

General Sales & Marketing work focuses on a combination of general sales and marketing work including: Face-to-face and/or remote sales to new or existing customers Assessing customer needs and suggesting appropriate products, services and/or solutions Planning, developing, and delivering the marketing strategy for products/services and associated brand(s) Evaluating, measuring, and managing the product/brand P&L (e.g., budgeting, expenditures, profitability, return-on-investment, etc.) Incumbents in this specialization may also provide customer service and support in the form of information on product/price and resolution to issues related to billing, shipping, delivery, complaints, etc. Incumbents matching to this specialization are compensated based on achievement of sales targets.

How you’ll make an impact

Timely acknowledgment of enquiry and sharing them with the respective department.

Capability to understand customer drawings, product knowledge and related specifications.

Knowledge of contract review procedure and get clarification from customers for the enquiry received before offer submission.

Preparation of rate contract/offers and submitting them to customers.

Following up on submitted offer to convert them into orders.

Acknowledging the purchase orders received by submitting the order acceptance and coordinating for the delivery dates with order handlers.

Preparation of the monthly delivery schedule plan as per the customer requirements.

Ensuring the consistent loading of products manufactured at the factory.

Getting Input from customers on their requirements and prioritizing those materials in production to increase customer satisfaction.

Collaborate with Backend & Head of Production to improve delivery and timely response to customers.

Communication to the customers on planned deliveries during the month and update if any revision in the dates.

Coordinating with order handler for packing list and arranging forwarders for the planned material during the month wherever required.

Sending invoice and packing list for attestation by Chamber of Commerce.

Coordinating with the logistics team by providing the dispatch information and arranging the BL for the timely submission.

Submitting the relevant documents to bank through FEMA for timely material customs clearance.

Sending overdue payment information to ensure payment on time and reduce DSO.

Support improvement of Sales Process.

Ensure compliance with internal and external regulations, procedures, and guidelines.

Live the company’s core values of Safety and Integrity, taking responsibility for actions while caring for colleagues and the business.

Your background:

Should be a Graduate.

Proven work experience in the transformer environment, marketing and sales with minimum 2 years relevant work experience. With background in contract review, quotation preparation including costing and pricing experience.

Hands-on experience in sales documentation for delivering excellent customer experience. Knowledge on SAP and MS Office

Understand sales performance metrics.

Excellent communication & interpersonal skills both verbal and written, negotiation skill, influencing skills.

Proficiency in both spoken & written English language is required

We are a global leader in electrification, powering the electricity era to meet the energy demands of today, and the next 25 years. As the energy arm of Hitachi Group, over three billion people depend on our pioneering, mission-critical technologies to power their daily lives.

With over a century of innovation, we are addressing the most urgent energy challenge of our time: driving the evolution of the world’s energy system to ensure abundant, secure, affordable, and sustainable power for today’s generation and the next.

With an unparalleled installed base in over 140 countries, we are the grid ecosystem partner across the utility, industry, data center, and transportation sectors. Headquartered in Switzerland, we employ over 56,000 people in 60 countries and generate revenues of around $20 billion USD.