Export Merchandiser - Rugs & Home Textiles

Jey Key Rugs; Bikaner; On-site; INR 350,000 - 550,000; Full time

Job summary

Jey Key Rugs is seeking an experienced Export Merchandiser to manage international buyers and export orders from enquiry through shipment. You will handle communications, review requirements, prepare quotations, and coordinate cross-functional teams to ensure timely delivery.

The role requires graduate-level English, strong email skills, and knowledge of export documentation. Prior experience in rugs or home textiles is highly preferred and candidates must manage multiple orders simultaneously.

Qualifications

• Graduate with good written and spoken English.
• Strong email communication skills.
• Good knowledge of MS Excel.
• Good follow-up and coordination skills.
• Able to handle multiple international buyers and orders simultaneously.
• Knowledge of export documentation and shipment procedures preferred.
• Experience in rugs, carpets, home textiles or textile exports will be strongly preferred.

Responsibilities

• Handle communication with international buyers through email and WhatsApp.
• Understand buyer enquiries, specifications and requirements.
• Prepare quotations, costing sheets and Proforma Invoices.
• Coordinate development of new designs, samples and colourways.
• Follow up on sample development and buyer approvals.
• Process and monitor export orders from confirmation to shipment.
• Coordinate with Production, Yarn, Weaving, Finishing, QC, Packing and Shipping teams.
• Prepare and maintain order sheets and production follow-up reports.
• Monitor delivery schedules and ensure orders are progressing as per committed dates.
• Proactively identify possible delays and report them to management.
• Keep buyers regularly updated regarding samples, production and shipments.
• Coordinate buyer requirements for labels, barcodes, packaging and product specifications.
• Maintain proper records of buyer correspondence, approvals and order changes.
• Coordinate inspections, testing and quality requirements.
• Assist with export documentation and shipment coordination.
• Follow up on pending payments and commercial matters when required.
• Coordinate with management for pricing, claims and important buyer issues.

Skills

Email communication

MS Excel

Coordination

Multitasking

Export documentation

Buyer liaison

Education

Graduate

Job description

Company: Jey Key Rugs
Industry: Handmade Rugs / Home Textiles
Job Type: Full Time

Job Responsibilities

We are looking for an experienced Export Merchandiser to handle international buyers and export orders from enquiry to shipment.

Key Responsibilities

• Handle communication with international buyers through email and WhatsApp
• Understand buyer enquiries, specifications and requirements
• Prepare quotations, costing sheets and Proforma Invoices
• Coordinate development of new designs, samples and colourways
• Follow up on sample development and buyer approvals
• Process and monitor export orders from confirmation to shipment
• Coordinate with Production, Yarn, Weaving, Finishing, QC, Packing and Shipping teams
• Prepare and maintain order sheets and production follow-up reports
• Monitor delivery schedules and ensure orders are progressing as per committed dates
• Proactively identify possible delays and report them to management
• Keep buyers regularly updated regarding samples, production and shipments
• Coordinate buyer requirements for labels, barcodes, packaging and product specifications
• Maintain proper records of buyer correspondence, approvals and order changes
• Coordinate inspections, testing and quality requirements
• Assist with export documentation and shipment coordination
• Follow up on pending payments and commercial matters when required
• Coordinate with management for pricing, claims and important buyer issues

Candidate Requirements

• Graduate with good written and spoken English
• Strong email communication skills
• Good knowledge of MS Excel
• Good follow-up and coordination skills
• Able to handle multiple international buyers and orders simultaneously
• Knowledge of export documentation and shipment procedures preferred
• Experience in rugs, carpets, home textiles or textile exports will be strongly preferred

Preferred Experience

2–5 years in Export Merchandising / Export House / Textile Manufacturing

Important: This is a buyer-handling and order-management position. The candidate should be capable of independently following an export order from initial enquiry and sampling through production, packing and final shipment.