Job Title: Exports Marketing Manager
Location: Mumbai, Maharashtra
Employment Type: Full-Time
Reporting To: Directors
Job Overview:
Company is seeking a highly driven Exports Marketing Manager to develop and establish our exports business from scratch. This role requires a strategic and hands‑on approach to identifying new international markets, acquiring customers, and driving sales growth in the global chemical industry. The ideal candidate must have a minimum of1+ years of experience in chemical exports, with expertise in international business development and customer relationship management.
Key Responsibilities
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New Market Development & Customer Acquisition
Identify new international markets for the company’s existing chemical products.
Develop and implement a strategic market entry plan for high-potential regions.
Conduct market research to determine demand trends, competitive landscape, and
target customer base.
Generate and convert international leads into long-term, revenue-generating
customers.
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Customer Relationship Management
Build and nurture strong relationships with international clients for repeat
business.
Act as the primary contact for international customers, understanding their needs
and ensuring seamless service.
Coordinate with internal teams to ensure smooth fulfillment of customer orders and
timely deliveries.
Maintain regular communication with customers, providing updates on pricing,
availability, and new product offerings.
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Logistics & Coordination
Work closely with the Import-Export Documentation Team to ensure smooth order
execution.
Coordinate with freight forwarders, shipping companies, and customs agents for
export logistics.
Ensure customers receive timely updates on shipments and resolve any logistical
challenges.
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Pricing & Trade Coordination
Collaborate with the Directors for pricing strategies and global trade regulations.
Understand INCOTERMS, payment terms, and trade compliance, ensuring
smooth transactions.
Liaise with manufacturing principals to stay updated on international trade policies
and coordinate compliance requirements.
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Business Expansion & Growth
Identify high-conversion international markets and focus efforts accordingly.
Develop a roadmap for sales expansion and increased brand presence in global
markets.
Set and achieve quarterly and annual export sales targets.
As the business scales, manage a team of export executives to drive further growth.
Key Skills & Requirements
- Minimum1+ years of experience in chemical exports and international business
development.
- MBA in International Business, Marketing, or a related field preferred.
- Strong expertise in B2B international sales and customer acquisition.
- Familiarity with export logistics, freight coordination, and supply chain
management.
- Excellent negotiation, communication, and relationship-building skills.
- Ability to identify and prioritize high-potential export markets.
- Self-driven with a growth-oriented mindset to build the export division from the
ground up.
- Proficiency in MS Office (Excel, Word, PowerPoint) and CRM tools.
- Willingness to travel internationally as required for market development and client
meetings.
KPIs (Key Performance Indicators)
- Number of new international customers acquired.
- Revenue generated from export sales.
- Number of target markets entered and developed.
- Customer retention and repeat orders.
- Successful coordination of export logistics and timely deliveries.