Export Manager

Hindustan Ferro Alloy Industries; Narhe; On-site; INR 600,000 - 900,000; Full time

Job summary

Hindustan Ferro Alloy Industries is seeking an experienced Export Manager to lead and grow its international export business. You will oversee end-to-end exports, documentation, and logistics while developing new global customers and coordinating with overseas partners.

The role requires 3-4 years in steel exports, strong negotiation skills, and travel readiness, with tasks spanning lead generation, order processing, and cross-functional collaboration to ensure timely execution.

Qualifications

• Bachelor's degree in Commerce, Business, or International Trade.
• 3-4 years of relevant experience in steel/exports.
• Knowledge of export procedures, documentation, and logistics.
• Experience in international customer handling and lead generation.
• Strong communication, negotiation and follow-up skills.
• Willingness to travel.
• MS Office and email communication proficiency.

Responsibilities

• Manage end-to-end export operations and export documentation.
• Generate new leads through market research, online platforms, references, exhibitions, and other business development channels.
• Identify and develop new international customers and business opportunities.
• Follow up with potential leads, understand customer requirements, and convert leads into business.
• Maintain strong relationships with existing overseas customers.
• Handle export inquiries, quotations, negotiations, order processing, and follow-ups.
• Coordinate with production, logistics, finance, and documentation teams for smooth order execution.
• Manage export logistics, including shipment planning, freight coordination, and delivery schedules.
• Coordinate with freight forwarders, shipping agents, transporters, customs agencies, and other logistics partners.
• Ensure timely booking, dispatch, shipment, and delivery of export orders.
• Prepare, verify, and maintain export documents such as Commercial Invoice, Packing List, Shipping Bill, Bill of Lading/Airway Bill, Certificate of Origin, and other required documents.
• Ensure accuracy and timely submission of export documentation.
• Monitor shipment status and resolve logistics or documentation-related issues.
• Monitor international market trends and identify potential countries and markets for business development.
• Ensure compliance with applicable export procedures, regulations, and company policies.
• Track export payments and coordinate with the finance team for outstanding receivables.
• Prepare export sales, lead generation, shipment, and market development reports.
• Provide regular updates on sales pipeline, customer development, shipments, and business opportunities to management.

Skills

Export operations

International sales

Negotiation

Customer handling

Education

Bachelor's degree in Commerce

Tools

MS Office

Job description

Job description:

We are looking for an experienced and result-oriented Export Manager with 3-4 years of relevant experience to manage and develop our international export business.

The candidate will be responsible for handling export operations, logistics, export documentation, lead generation, developing international customers, coordinating with overseas clients, and ensuring smooth execution and delivery of export orders.

Key Responsibilities

• Manage end-to-end export operations and export documentation.
• Generate new leads through market research, online platforms, references, exhibitions, and other business development channels.
• Identify and develop new international customers and business opportunities.
• Follow up with potential leads, understand customer requirements, and convert leads into business.
• Maintain strong relationships with existing overseas customers.
• Handle export inquiries, quotations, negotiations, order processing, and follow-ups.
• Coordinate with production, logistics, finance, and documentation teams for smooth order execution.
• Manage export logistics, including shipment planning, freight coordination, and delivery schedules.
• Coordinate with freight forwarders, shipping agents, transporters, customs agencies, and other logistics partners.
• Ensure timely booking, dispatch, shipment, and delivery of export orders.
• Prepare, verify, and maintain export documents such as Commercial Invoice, Packing List, Shipping Bill, Bill of Lading/Airway Bill, Certificate of Origin, and other required documents.
• Ensure accuracy and timely submission of export documentation.
• Monitor shipment status and resolve logistics or documentation-related issues.
• Monitor international market trends and identify potential countries and markets for business development.
• Ensure compliance with applicable export procedures, regulations, and company policies.
• Track export payments and coordinate with the finance team for outstanding receivables.
• Prepare export sales, lead generation, shipment, and market development reports.
• Provide regular updates on sales pipeline, customer development, shipments, and business opportunities to management.

Requirements

• Bachelor's degree in Commerce, Business, International Trade, or a related field.
• 3-4 years of relevant experience in Steel Industries / Export / International Sales.
• Good knowledge of export procedures, documentation, and logistics.
• Experience in international customer handling and lead generation.
• Strong communication, negotiation, and follow-up skills.
• Good knowledge of MS Office and email communication.
• Ability to communicate effectively with international customers.
• Experience in manufacturing, steel, or ferro alloy industry will be an added advantage.
• Willingness to travel, if required.