Export Executive

Dodhia Group; Mumbai; On-site; INR 650,000 - 900,000; Full time

Job summary

Qualifications

• Graduate in any discipline; preference for Logistics, Supply Chain, Commerce or Textiles.
• 25 years of experience in sampling coordination, logistics, courier management, or textile/manufacturing operations.
• Working knowledge of SAP and MS Excel.
• Familiarity with courier portals such as DHL, FedEx, and Blue Dart.
• Knowledge of shipment documentation, invoice preparation, declarations, tracking and customs clearance follow-up.

Responsibilities

• Manage end-to-end sample development and coordination, courier shipment bookings, and shipment documentation.
• Coordinate with couriers and factories to ensure on-time dispatch and tracking.
• Process courier invoices and payments, and support SAP documentation and reporting.
• Coordinate sampling development and dispatch of samples for customers and HO.

Skills

Logistics coordination

Courier management

Vendor coordination

Customer coordination

Communication

Education

Graduate in any discipline

Tools

SAP

MS Excel

Job description

1. Job Purpose

To manage end-to-end sample development and coordination, courier shipment bookings, export/import sample documentation, shipment tracking, vendor coordination, SAP transactions, and sampling data management. The role requires close coordination with customers, factories, courier partners, and internal teams to ensure timely sample dispatch, accurate documentation, efficient follow-up, and smooth day-to-day operations.

2. Key Responsibilities and Duties

A. Shipment Booking & Logistics Coordination

• Arrange and process courier bookings through DHL, FedEx, Blue Dart, and other approved service providers for polyester yarn and chips samples.
• Ensure timely and accurate shipment bookings in accordance with customer requirements and dispatch schedules.
• Coordinate with factories to ensure samples are packed, documented, and ready for dispatch on time.
• Prepare, verify, and maintain shipment invoices, declarations, and other required shipping documents.
• Track import and export sample shipments and regularly update estimated delivery dates (EDD).
• Coordinate with courier partners regarding pickups, delays, shipment status, delivery confirmation, and tracking discrepancies.

B. Customs Clearance & Courier Rate Management

• Follow up with courier partners and relevant stakeholders for customs clearance and shipment release.
• Obtain and negotiate courier quotations for shipments weighing more than 50 kg.
• Compare freight rates and coordinate with service providers to ensure cost-effective shipment arrangements.
• Resolve shipment-related issues, including customs queries, documentation discrepancies, and delivery delays.

C. Courier Payments & Outstanding Management

• Monitor courier invoices, payments, and outstanding balances.
• Verify courier bills against shipment records and supporting documents.
• Process payment-related activities through courier portals and SAP as per company procedures.
• Coordinate with the Finance and Accounts team to resolve billing discrepancies and ensure timely payment settlement.

D. Sampling Development & Coordination

• Coordinate the development and dispatch of samples as per customer requirements.
• Arrange two sets of samples, one for the factory and one for Head Office (HO), wherever required.
• Maintain sampling development records and update the development sheet, including EDDR numbers.
• Follow up with factories and customers regarding sample readiness, specifications, dispatch schedules, feedback, and approval status.
• Ensure timely communication of sampling progress and pending requirements to all concerned stakeholders.

E. Customer, Factory & Vendor Coordination

• Act as a coordination point between customers, factories, courier vendors, and internal departments.
• Follow up regularly to ensure timely completion of sampling and shipment activities.
• Communicate shipment delays, sample status, customer feedback, and other operational updates.
• Maintain effective working relationships with factories and courier service providers.

F. SAP & Documentation Management

• Process sample orders and maintain relevant records in SAP.
• Prepare and review PI reports and other sampling-related reports as required.
• Record, monitor, and coordinate customer complaints in SAP until closure.
• Ensure accuracy, completeness, and timely updating of system entries and supporting documentation.

G. Test Reports & MATEXIL Coordination

• Coordinate with factories and laboratories for sample testing and test report collection.
• Follow up on pending test reports and share them with the relevant stakeholders.
• Coordinate documentation and follow-up for MAI/MATEXIL reimbursement activities, as applicable, in accordance with company procedures.

H. Sampling Data & Stock Management

• Maintain customer-wise sampling records and development trackers.
• Manage shade cards, sample inventory, and sampling stock at Bhiwandi.
• Monitor sample availability and coordinate replenishment where required.
• Maintain accurate records of sample movement, dispatches, pending developments, and stock balances.

I. Reviews, Reporting & Factory Visits

• Prepare updated reports and data for weekly Monday review meetings and monthly performance reviews.
• Track pending shipments, sampling developments, customer feedback, and outstanding activities.
• Attend review meetings and provide timely status updates to management.
• Conduct regular visits to MIDC and Bhiwandi facilities for sampling follow-up, stock verification, shipment coordination, and operational support.

4. Required Qualifications & Skills

• Graduate in any discipline; preference for Logistics, Supply Chain Management, Commerce, or Textile-related education.
• 25 years of experience in sampling coordination, logistics, courier management, or textile/manufacturing operations.
• Working knowledge of SAP and MS Excel.
• Familiarity with courier portals such as DHL, FedEx, and Blue Dart.
• Knowledge of shipment documentation, invoice preparation, declarations, tracking, and customs clearance follow-up.
• Strong coordination and follow-up skills with customers, factories, vendors, and internal departments.
• Good written and verbal communication skills.
• Strong organizational skills, attention to detail, and ability to manage multiple activities simultaneously.
• Willingness to travel regularly between MIDC and Bhiwandi facilities.