Expert - Talent Acquisition

DHL Global Forwarding; Mumbai; On-site; INR 1,500,000 - 2,100,000; Full time

Job summary

DHL Global Forwarding is seeking an Expert in Talent Acquisition (Business Support) based in Mumbai. You will shape the workforce across GSC centers with a focus on international recruitment, leveraging strong sourcing, interviewing skills, and stakeholder collaboration to build a high-quality talent pipeline.

In this role, you will coordinate with hiring managers, manage the candidate journey, and ensure an excellent candidate experience while aligning with company policies and timelines.

Qualifications

• Bachelor’s degree in human resources, Business Administration, or a related field is preferred.
• Experience 7+ years in recruitment or talent acquisition.
• Global recruitment experience, preferably in logistics or multinational environments.
• Excellent communication and interpersonal skills across diverse cultures.
• Strong sourcing strategies and familiarity with ATS and social platforms.

Responsibilities

• Collaborate with hiring managers across GSC centers to understand needs and timelines.
• Use diverse sourcing channels to identify active and passive candidates.
• Conduct interviews and assessments to evaluate qualifications and fit.
• Manage applicant tracking, records, and ensure policy alignment.
• Provide guidance and training to managers through the recruitment process.
• Stay updated on industry trends to improve talent acquisition practices.

Skills

Global recruitment

Talent acquisition

Sourcing strategies

Interviewing

ATS / recruitment tools

Stakeholder management

Communication

Education

Bachelor's degree in HR or related field

Tools

LinkedIn Recruiter

Applicant Tracking System (ATS)

HRIS

Job description

Job Title: Expert - Talent Acquisition (Business Support)

Job Location: Mumbai

In this role, you will have the opportunity to shape our workforce across the GSC centers while being physically present in India. With a focus on international recruitment, excellent communication skills, sourcing skills and a commitment to delivering exceptional talent, you will play a pivotal role in strengthening our brand image and driving our continued success.

Key Responsibilities

• Collaborate closely with hiring managers across the GSC centers to understand and align talent needs, ensuring a deep understanding of position requirements, target audience and timelines.
• Employ innovative and strategic sourcing techniques, leveraging a variety of channels such as LinkedIn, job boards, professional networks, and international recruitment platforms to identify and engage passive and active candidates.
• Conduct comprehensive interviews and thorough candidate assessments to evaluate qualifications, skills, and cultural fit.
• Drive the candidate journey by managing applicant tracking, maintaining accurate candidate records, and ensuring compliance with company policies and legal requirements.
• Provide expert guidance, training, and support to hiring managers and stakeholders throughout the recruitment process.
• Stay ahead of industry trends and best practices, continuously enhancing your knowledge and expertise in talent acquisition.

Required Skills/Abilities

• Bachelor’s degree in human resources, Business Administration, or a related field is preferred.

Experience 7+ years

• Proven experience in Global recruitment, preferably within the logistics industry, with a focus on hiring across the GSC centers.
• Exceptional communication and interpersonal skills to effectively engage with candidates, hiring managers, team members and stakeholders across diverse cultural backgrounds to foster collaborative relationships
• Strong strategic thinking and problem-solving abilities, enabling you to develop and implement targeted sourcing strategies that attract top talent.
• Proficiency in utilizing various recruitment tools and platforms, including applicant tracking systems, job boards, social media, and online networking platforms.
• Demonstrated ability to thrive in a fast-paced, dynamic environment while maintaining attention to detail and meeting tight deadlines.
• Passion for delivering exceptional customer service, ensuring a positive candidate experience at every touchpoint.
• CIR, CSSR, CSMR certifications are preferred