Executive / Sr. Executive - Presales

Candeur Developers Builders; Hyderabad; On-site; INR 400,000 - 680,000; Full time

Job summary

Candeur Developers Builders in Hyderabad, India, is seeking an Inside Sales executive to handle inquiries, qualify leads, and provide project information. You will schedule site visits and keep CRM data current while coordinating with sales and marketing to drive conversions.

The role emphasizes customer-centric service, responsive follow-up, and achievement of targets through effective lead management and product knowledge.

Qualifications

• Handle inbound and outbound calls, emails, and digital inquiries from prospective customers.
• Qualify leads based on defined criteria (budget, requirement, timeline, etc.)
• Provide accurate information about projects, pricing, features, and availability
• Schedule and coordinate site visits for the sales team
• Maintain and update customer data in CRM systems
• Follow up with leads to ensure engagement and conversion readiness
• Support marketing campaigns by responding to campaign-generated leads
• Maintain high standards of customer service and professionalism
• Coordinate with sales, marketing, and CRM teams for lead management
• Track daily, weekly, and monthly performance metrics

Responsibilities

• Handle inbound and outbound calls, emails, and digital inquiries from prospective customers.
• Qualify leads based on defined criteria (budget, requirement, timeline, etc.)
• Provide accurate information about projects, pricing, features, and availability
• Schedule and coordinate site visits for the sales team
• Maintain and update customer data in CRM systems
• Follow up with leads to ensure engagement and conversion readiness
• Support marketing campaigns by responding to campaign-generated leads
• Maintain high standards of customer service and professionalism
• Coordinate with sales, marketing, and CRM teams for lead management
• Track daily, weekly, and monthly performance metrics

Skills

Communication skills

Interpersonal skills

Persuasion

Negotiation

Customer focus

Sales processes

Pressure management

CRM software

MS Office

Tools

MS Office

Job description

Role & responsibilities

• Handle inbound and outbound calls, emails, and digital inquiries from prospective customers
• Qualify leads based on defined criteria (budget, requirement, timeline, etc.)
• Provide accurate information about projects, pricing, features, and availability
• Schedule and coordinate site visits for the sales team
• Maintain and update customer data in CRM systems
• Follow up with leads to ensure engagement and conversion readiness
• Support marketing campaigns by responding to campaign-generated leads
• Maintain high standards of customer service and professionalism
• Coordinate with sales, marketing, and CRM teams for lead management
• Track daily, weekly, and monthly performance metrics

Preferred candidate profile

• Strong communication and interpersonal skills
• Persuasive and negotiation abilities
• Customer-centric approach
• Basic understanding of sales processes and lead lifecycle
• Ability to handle pressure and meet targets
• Good in CRM tools and MS Office
• Attractive Incentives