Executive Operations

Orient Exchange And Financial Services; Jalandhar; On-site; INR 250,000 - 450,000; Full time

Job summary

Orient Exchange And Financial Services in India offers an Operations Executive role focused on forex services and customer interactions. You will handle walk-in customers, assist with currency exchange, remittance queries, and explain forex rates and required documentation with clarity.

Ideal candidates are graduates with a customer-first attitude and willingness to learn RBI guidelines. The position is rooted in branch operations across multiple locations, emphasizing accuracy and compliance in

Qualifications

• Candidate should have good customer service abilities.
• Familiarity with forex products is a plus.
• Willingness to learn RBI guidelines and procedures.

Responsibilities

• Handle walk-in customers for Forex-related services.
• Assist customers with currency exchange, Forex cards, and remittance queries.
• Explain Forex rates, documentation requirements, and procedures clearly

Skills

Walk-in customer service

Forex product knowledge

Remittance handling

Education

UG: Any Graduate

Job description

• Handle walk-in customers for Forex-related services
• Assist customers with currency exchange, Forex cards, and remittance queries
• Explain Forex rates, documentation requirements, and procedures clearly etc

Role Category: Customer Success, Service & Operations - Other

Education

UG: Any Graduate

Key Skills

Skills highlighted with ‘‘ are preferred keyskills

We are a fast growing Forex Company,with 26 Branches in India,HQ @ Bangalore,Licenced by RBI as AD-II. It is part of Orient Exchange Dubai,with 100 yrs of track record.We are present in Hong-Kong,Malaysia. Now getting into Cards & trade remittances.

Dislikes

Some of the senior staffs are not down to earth persons. Some of them treat juniors badly.They may play seniority. As I am a junior in the industry, a new person in the forex, my auditing works also gets affected. They may also play a favoritism among the person who they like more.

I have completed two years and four months. got enough experience in auditing of various RBI guidelines like checking physical verification of INR cash and foreign currencies, verification of cash memos and verification of retail purchase documents, bulk sale, bulk purchase, all FLM 1 to 8. Have to travel a lot. Trivandrum, Kollam, Kottayam, Airport, Thrissur and Calicut are the other branches and base branch is Kochi MG Road branch.

Operations Executive in Orient Exchange And Financial Services typically earns between