EXECUTIVE N - WATERPROOFING TECHNOLOGIST

Asian Paints; Bhopal; On-site; INR 300,000 - 500,000; Full time

Job summary

Asian Paints in Bhopal is seeking a frontline technical role to support waterproofing sales by training stakeholders and ensuring quality during application. You will handle complaints and assist in achieving business objectives.

Responsibilities include training applicators and contractors, updating training records, briefing sales teams, engaging regional contractors, and providing on-site support. Travel to client sites may be required and you will coordinate with marketing and R&T for trials.

Qualifications

• B.Sc. in Chemistry or Diploma in Civil Engineering is required.
• Graduation must be through a full-time day course; backlogs not allowed.
• MBA candidates or engineering graduates from other streams may not be considered.

Responsibilities

• Provide assistance to frontline sales workforce in Retail by creating awareness of waterproofing features.
• Assist sales team in handling customer complaints and warranty queries for the product range.
• Identify and train painting applicators and other contractors on practical application.
• Maintain and update training records and measure impact via lead conversions.
• Brief frontend sales teams in Retail, Projects and Services on product specs.
• Identify key waterproofing contractors and engage them via trainings and activations.
• Provide on-site support to top contractors to build confidence in usage.
• Adhere to the product training plan for stakeholders and provide technical support as needed.
• Resolve complaints within defined timelines and showcase product strengths at events.
• Support Marketing and R&T with product trials and communicate strengths to customers.

Skills

B.Sc. Chemistry

Diploma in Civil Engineering

Education

B.Sc. Degree in Chemistry

Diploma in Civil Engineering

M.Sc. Chemistry desired

Job description

Location: Bhopal, MP, IN

Areas of Work: Sales & Marketing Job Id: 14920

External Job Description

Job Purpose

The position is that of frontline technical personnel who would primarily be responsible for supporting the sale of waterproofing products in defined geography by providing products trainings and briefings for all stakeholders, ensuring quality during application process and handling complaints thereby, assisting in achieving overall business objectives

Business Responsibility Areas

(Please detail out at least 8-10 responsibility areas) Key Performance Indicators

Business objective

• Provide assistance to frontline sales workforce in Retail by means of creating awareness on water proofing product features and selling points
• Assist sales team in handling customer complaints, product warranty queries related to assigned range of Products Product Training
• Identify and train painting applicators as well as non-painting applicators like Masons, Civil Contractors etc. on practical application of waterproofing products at regular intervals
• Maintain and update training records of trained applicators in the portal and measure the impact of the training through lead conversions
• Brief frontend sales team in Retail, Projects and Services on the range of waterproofing products and its technical specifications
• Identify set of key waterproofing contractors of the Region and prepare a plan to engage the contractors by means product trainings and activations
• Provide on-site support to top waterproofing contractors to build their confidence on products usage on their sites
• Adherence to product training plan for stakeholders
• Product Technical assistance as per scope for sales support
• Resolution of complaints as per defined timelines
• Showcase the strength of APL products vis-à-vis other offerings in the market during stakeholder meets and events
• Ensure participation of contractors in schemes floated around various products
• Provide assistance to Marketing function and Research and Technology function in conducting product trials and building inferences on APL product strength vis-à-vis products in the market
• Devise ways in which these product strengths can be communicated to the consumers and influencers

Qalifications

Essential

• B.Sc. Degree in Chemistry or Diploma in Civil Engineering
• Minimum of 50% throughout education without any backlogs
• Applicants with an Engineering background (B. Tech/B.E./B. Pharma/Diploma) and MBA will not be considered.

Graduation must be through a full-time day course desired M.Sc. Chemistry