EXECUTIVE N - SERVICES

Asian Paints; Kangra; On-site; INR 350,000 - 650,000; Full time

Job summary

Asian Paints is seeking a Sales & Marketing Lead to oversee Customer Associates and Sales Associates in the designated region. You will monitor daily activities, drive product usage at sites, ensure timely visits and lead conversions, and manage dealer interactions. Training and guidance on pitching focus products will be provided to new CAs and SAs.

The role emphasizes adherence to processes, data reporting, and achieving month-on-month business objectives across the territory.

Qualifications

• Graduate degree in any stream required (BA/BSc/BCom/BBA/BBM/BMS).
• Minimum 50% marks throughout education; no backlogs.

Responsibilities

• Lead team of Customer Associates & Sales Associates across the region to ensure performance and adherence to processes.
• Drive usage of focus products at sites and manage dealer interactions as needed.
• Monitor visits, follow-ups, and timely site handovers; provide training on processes and product pitching.
• Ensure data reporting to SSE, UH and central function and support escalation resolutions.

Skills

Sales

Team leadership

Education

Graduate degree

Job description

Location:

Damtal, HP, IN

Areas of Work: Sales & Marketing Job Id: 15335

External Job Description

Job Purpose

Lead the team of Customer Associates & Sales Associates in the region / allocated territory to ensure their performance in terms of delivering value, adherence to processes and guidelines at the sites, driving the usages of key / focus products at the sites, interact and manage dealers as and when required. Reporting of data as required to SSE, UH & central function.

Business Responsibility Areas

• Monitoring daily updates of all activities on the Paint Assist app.
• Daily monitoring of on time visits and follow ups to all new sites by customer associates (CA) or Sales Associates (SA).
• Daily monitoring of business collections by CA and ensuring delivery of month on month business objectives
• Ensuring prompt lead assignment and conversion of leads assigned to CAs/Sales Associates(SAs)
• Prompt updation of records of the new joinees/exits at a CA/SA level to SSE
• Handling escalated customer & dealer complaints ensuring high satisfaction scores
• Executing business generation initiatives in the assigned territory to generate business
• In store & onsite training to new CAs for processes, business app training, product pitching & site monitoring.
• Provide guidance to customer associates for pitching & conversion of focus products at the sites.
• Random site visits to ensure adherence to systems & processes like usage of mechanized tools, covering and masking, correct application process and on-time site handover after proper cleaning.
• Monitoring all ongoing / WIP sites to ensure on time work completion.

Qualifications

• Graduate Degree in any stream (BA/B.Sc./B.Com/BBA/BBM/BMS)
• Minimum of 50% marks throughout education without any backlogs

Previous Experience

1-2 years of experience in sales function in any organization