Executive - Lead Conversion

DriveX Mobility Pvt Ltd.; Bengaluru; On-site; INR 400,000 - 600,000; Full time

Job summary

A leading vehicle sales platform in Bengaluru is looking for a Retail Sales Agent to convert leads into successful online vehicle purchases. The role involves engaging with potential buyers via phone, guiding them through the buying process, and ensuring transaction completion. Ideally, candidates will have over 2 years of tele-sales experience and must be fluent in Tamil, Kannada, and Hindi. Strong negotiation skills are essential for success in this dynamic environment.

Qualifications

• 2+ years of experience in tele-sales, inside sales, or online transaction sales roles.
• Fluent in Tamil, Kannada, and Hindi.

Responsibilities

• Contact buyers who have shown interest in vehicles listed on the DriveX Direct platform.
• Assist buyers in progressing from ATV stage to confirmed vehicle purchase.
• Facilitate communication between buyers and sellers when required.
• Track and update lead status in CRM systems.

Skills

Strong persuasion and negotiation ability

Ability to guide customers through online purchase processes

Job description

Bangalore South, India | Posted on 03/24/2026

The RetailSales Agent will be responsible for converting ATV leads into successful online vehicle purchases on the DriveX Direct platform. This role involves engaging with potential buyers over the phone, guiding them through the vehicle discovery and purchase process, and driving transaction completion between buyers and sellers on the platform. The agent plays a critical role in improving buyer conversion and platform liquidity.

Key Responsibilities

Lead Engagement

• Contact buyers who have shown interest in vehicles listed on the DriveX Direct platform.
• Understand buyer requirements and guide them toward suitable vehicle listings.

Conversion to Transaction

• Assist buyers in progressing from ATV stage to confirmed vehicle purchase.
• Educate customers on the DriveX Direct purchase process and build trust in the platform.

Buyer Assistance

• Address customer queries related to:
• Vehicle condition and inspection details
• Pricing and negotiation
• Transaction process
• Documentation requirements

Transaction Coordination

• Facilitate communication between buyers and sellers when required.
• Ensure buyers complete the necessary steps to finalize the purchase.
• Maintain regular follow-ups with interested buyers.
• Track and update lead status in CRM systems.
• Maintain accurate records of customer interactions and deal progress.
• Provide daily reporting on lead progress and conversion outcomes.

Requirements

Experience

• 2+ years of experience in tele-sales, inside sales, or online transaction sales roles.

Mandatory Skills

• Strong persuasion and negotiation ability
• Ability to guide customers through online purchase processes

Language Requirements (Mandatory)

Candidates must be fluent in:

• Tamil
• Kannada
• Hindi

Preferred Industry Experience

Candidates with experience in the following sectors will be preferred:

• Used vehicle marketplaces