Executive IT / RTO / billing

MACOM; Central Delhi; On-site; INR 600,000 - 900,000; Full time

Job summary

MACOM is seeking a Sales Team Leader in the automobile sector to guide a dynamic sales team across car sales and service workshops. The role focuses on leadership, target setting, and ensuring top-notch customer service while managing showroom inventory and reporting on performance.

The ideal candidate will drive sales results, recruit and train staff, and continuously improve sales processes to achieve dealership goals within a fast-paced environment.

Qualifications

• Knowledge of RTO and IT with billing is required.

Responsibilities

• Team Leadership and Coaching: guide and support the sales team to stay motivated and focused.
• Sales Performance Management: set and monitor targets, analyze data, and drive dealership goals.
• Recruitment and Training: assist in hiring and developing sales talent.
• Customer Satisfaction: ensure excellent service throughout the sales process.
• Inventory Management: oversee showroom vehicle inventory to meet customer needs.
• Process Improvement: continuously optimize sales processes for efficiency.
• Compliance and Reporting: ensure adherence to Kia sales policies and prepare performance reports.

Skills

RTO knowledge

Billing IT

Multitasking

Job description

Knowledge of RTO, IT with billing required, multitasking abilities. Only automobile Industry (Car Sales & Service / Workshop) employees are required.

Responsibilities:

• Team Leadership and Coaching: You'll provide guidance and support to your sales team, fostering a positive and motivated work environment.
• Sales Performance Management: Setting and monitoring individual and team sales targets, analyzing sales data, and implementing strategies to achieve or exceed dealership goals will be a key part of your role.
• Recruitment and Training: You may be involved in recruiting new sales talent, conducting initial training, and ensuring ongoing development of your team's skills and knowledge.
• Customer Satisfaction: Ensuring exceptional customer service throughout the sales process is crucial. You'll work with your team to identify and address customer concerns, maintaining a high level of customer satisfaction.
• Inventory Management: Understanding and potentially managing the showroom's vehicle inventory to ensure a good selection for customer needs and sales targets is important.
• Process Improvement: You'll constantly evaluate and improve the sales team's processes to optimize efficiency and effectiveness.
• Compliance and Reporting: You'll ensure the team adheres to KIA's sales policies and procedures, as well as prepare reports on sales performance and other relevant metrics.