EXECUTIVE- IT

Bharat Booking Holidays India Private Limited; Kullu; On-site; INR 203,000 - 243,000; Full time

Job summary

Bharat Booking Holidays India Private Limited requires an IT Support professional based in Manali, Himachal Pradesh. The role involves maintaining computers, installing software, and handling network issues to ensure smooth operations in a tourism and hospitality environment.

The ideal candidate has 2–5 years of IT support experience, a diploma or degree in IT/CS/CA, and solid knowledge of Windows, MS Office, and basic hardware and networking. Local eligibility is required.

Qualifications

• Diploma or degree in IT/CS/CA or related field.
• 2–5 years IT support experience preferred.
• Knowledge of Windows, MS Office and basic hardware.

Responsibilities

• Check and maintain computers and laptops.
• Install and repair basic hardware.
• Manage printers, scanners, keyboards, mice, chargers.
• Check CCTV, Wi-Fi, routers, and other IT equipment.
• Keep records of company IT equipment.
• Handle employee laptop/desktop issues.
• Install and update Windows and other software.
• Install and maintain MS Office and other applications.
• Solve basic software problems.
• Manage company email accounts.
• Install antivirus software and maintain licenses.
• Maintain software licenses.
• Check office internet and Wi-Fi.
• Resolve basic network and internet issues.
• Manage routers and switches.
• Coordinate with ISP when problems arise.
• Provide basic support for travel booking software and hotel systems.
• Support CRM and tour package software.
• Assist employees with online booking and travel apps.
• Coordinate with software companies for tech support.
• Take regular backups and protect data.
• Guard against viruses and malware; ensure data confidentiality.
• Manage user passwords and access; report security issues.

Skills

Good communication

Problem solving

Customer service

Basic networking knowledge

Hardware troubleshooting

Team collaboration

Education

Diploma or Degree in IT/CS/CA

Basic hardware and software knowledge

Tools

Windows OS

MS Office

Antivirus software

Networking equipment (routers/switches)

Job description

Back

Note: Only Candidates From Himachal Pradesh Are Eligible To Apply For This Position And Have Practical Working Experience In Himachal Pradesh.

Industry: Tourism, Travel & Hospitality

Reporting To: Director / General Manager / Management

Location: Manali (Himachal Pradesh)

Employment Type: Full-Time

Salary- 20000/-

Education

• Diploma Or Degree In IT, Computer Science, Computer Applications, Or Related Field.
• Basic Knowledge Of Computer Hardware And Software.

Experience

• 2–5 Years Of Experience In IT Support Is Preferred.

Main Responsibilities

Hardware

• Check And Maintain Computers And Laptops.
• Install And Repair Basic Computer Hardware.
• Manage Printers, Scanners, Keyboards, Mouse, Chargers, Etc.
• Check And Maintain CCTV, Wi-Fi, Routers, And Other IT Equipment.
• Keep Records Of Company IT Equipment.
• Handle Employee Laptop/desktop Issues.

Software

• Install And Update Windows And Other Software.
• Install And Maintain MS Office And Other Required Applications.
• Solve Basic Software Problems.
• Manage Company Email Accounts.
• Install And Update Antivirus Software.
• Maintain Software Licenses.

Internet & Network

• Check Office Internet And Wi-Fi.
• Solve Basic Network And Internet Problems.
• Manage Routers And Switches.
• Coordinate With The Internet Service Provider When There Is A Problem.

Tourism Software

• Provide Basic Support For Travel Booking Software And Hotel Booking Systems.
• Support CRM And Tour Package Software.
• Help Employees With Online Booking And Travel-related Applications.
• Coordinate With Software Companies When Technical Support Is Required.

Data & Security

• Take Regular Backups Of Important Company Data.
• Protect Computers From Viruses And Malware.
• Keep Company And Customer Information Confidential.
• Manage User Passwords And Access.
• Report Any IT Security Problem To Management.

Required Skills

• Basic Computer Hardware Knowledge.
• Good Knowledge Of Windows And MS Office.
• Basic Networking And Internet Knowledge.
• Basic Knowledge Of Software Installation.
• Good Troubleshooting Skills.
• Basic Knowledge Of Travel/tourism Software.
• Good Communication And Problem-solving Skills.
• Ability To Support Employees With Day-to-day IT Problems.