Executive - Incident & Issue Management and Operational Risk

Macquarie Group; Gurugram District; Hybrid; INR 4,000,000 - 7,000,000; Full time

Benefits offered by this job

Wellbeing leave day

Maternity/Parental leave

Company childcare services

Volunteer leave & donation matching

Medical & life insurance

Employee Assistance Program

Learning & development benefits

Hybrid working arrangements

WFH equipment reimbursement

Job summary

Macquarie Group is seeking an Executive to lead Incident & Issue Management and Operational Risk within its Risk Operations team. You will act as the SME for end-to-end incident handling across global operations, driving triage, investigations and stakeholder communications.

You will document findings in OpenPages and push for improvements in risk practices. The role requires a 4+ year background in operational risk/audit/compliance and strong collaboration with global business and risk

Qualifications

• Bachelor's degree with 4+ years in operational risk, audit, compliance or risk management.
• Strong understanding of business processes, risk frameworks, controls and governance.
• Experience in financial markets, ideally asset management.
• Proven ability to analyse incidents, identify root causes, assess impacts and mitigate risks.
• Stakeholder management and cross-team collaboration skills.

Responsibilities

• Serve as SME for end-to-end incidents and issues across Macquarie Asset Management.
• Lead triage, investigations and stakeholder communications; document in OpenPages.
• Drive continuous improvement in risk management practices and cross-border initiatives.

Skills

Operational risk

Audit & compliance

Stakeholder management

Root cause analysis

Communication

Risk frameworks

Education

Bachelor's degree

Tools

OpenPages

Job description

Executive - Incident & Issue Management and Operational Risk

Join our Risk Operations team within Macquarie Asset Management (MAM), where you’ll work in a collaborative and dynamic environment providing expert guidance on core risk management activities. Our team ensures the robust and consistent application of our risk management framework by managing foundational risk management processes.

We are a global financial services group operating in 30 markets with 57 years of unbroken profitability. At Macquarie, you’re empowered to shape a career that is fulfilling and creates value. You will bring your insights and expertise to the task at hand and feel supported as you make your own kind of impact for a better future.

What role will you play?

In this role, you will serve as the subject matter expert (SME) for the end-to-end management of incidents and issues across Macquarie Asset Management’s global operations, leading triage, investigations, and stakeholder communications. You will identify root causes and impacts while ensuring accurate and complete records are maintained in OpenPages system. Working closely with global business and risk stakeholders, you will drive continuous improvement in risk management practices and contribute to group-wide initiatives.

What you offer

• Bachelor’s degree with 4+ years of experience in operational risk, audit, compliance, assurance, or risk management.
• Strong understanding of business processes, risk frameworks, controls, and governance principles.
• Experience in financial markets, ideally within asset management.
• Proven ability to analyse incidents, identify root causes, assess impacts, and recommend effective risk mitigations.
• Strong stakeholder management, communication, and collaboration skills, with the ability to drive continuous improvement across teams.

We love hearing from anyone inspired to build a better future with us, if you're excited about the role or working at Macquarie we encourage you to apply.

What we offer

At Macquarie, you’re empowered to shape a career that’s rewarding in all the ways that matter most to you. Macquarie employees can access a wide range of benefits which, depending on eligibility criteria, include:

• 1 wellbeing leave day per year
• 26 weeks’ paid maternity leave or 20 weeks’ paid parental leave for primary caregivers along with 12 days of paid transition leave upon return to work and 6 weeks’ paid leave for secondary caregivers
• Company-subsidised childcare services
• 2 days of paid volunteer leave and donation matching
• Benefits to support your physical, mental and financial wellbeing including comprehensive medical and life insurance cover, the option to join parental medical insurance plan and virtual medical consultations extended to family members
• Access to our Employee Assistance Program, a robust behavioural health network with counselling and coaching services
• Access to a wide range of learning and development opportunities, including reimbursement for professional membership or subscription
• Hybrid and flexible working arrangements, dependent on role
• Reimbursement for work from home equipment

Macquarie Asset Management (MAM) is a leading global asset manager, trusted by institutions, individuals and communities to responsibly manage assets on their behalf. MAM provides clients with a diverse range of investment solutions that seek to deliver superior risk-adjusted returns.

Inclusion at Macquarie

We are committed to providing an inclusive environment for all, where different experiences, skills and perspectives are valued and respected. Macquarie provides access to opportunities for all individuals regardless of race, colour, religion, sex, sexual orientation, national origin, age, disability, protected veteran status, genetic information, marital status, gender identity or any other characteristic or circumstance.

We provide reasonable adjustments to individuals who may need support during the recruitment process and employment. If you require an adjustment, please let us know during the application process.