Executive - Debt Management Services - Rural

Bajaj Finance; Rayadurg; On-site; INR 400,000 - 750,000; Full time

Job summary

Bajaj Finserv Limited is seeking a Debt Management Specialist to lead the recovery of overdue loans. You will manage collections, coordinate with customers and agencies, and ensure compliance with legal guidelines while optimizing recovery outcomes.

The role requires proactive reporting and collaboration with internal and external teams. You will monitor performance, drive strategies to improve collection rates, and maintain meticulous records to support risk management and regulatory compliance

Qualifications

• Experience in debt collection and recovery processes.
• Ability to monitor performance and provide updates.
• Knowledge of legal guidelines for repossession.
• Strong record-keeping and reporting skills.

Responsibilities

• Achieve collections targets by visiting customers and agencies.
• Monitor performance against parameters and report updates.
• Ensure compliant repossession under legal guidelines.
• Maintain accurate records of interactions and transactions.
• Provide regular reports on collection activities and performance.
• Handle escalations promptly to resolve issues.
• Daily DRR management.
• Develop strategies to improve collection rates.
• Case-to-case tracking and portfolio management.
• Coordinate with internal and external clients.

Skills

Debt collection

Team leadership

Vendor management

Regulatory compliance

Reporting & analytics

Job description

Job Purpose

The Debt Management Specialist will be responsible for managing and coordinating the recovery of overdue payments on loans or credit accounts.

Duties and Responsibilities

• Achieve collections target by visiting customers/agency.
• Monitor performance against set parameters and provide regular updates.
• Ensure legal guidelines are complied with while repossessing products.
• Maintain accurate records of customer interactions and transactions.
• Provide regular reports on collection activities and performance.
• Handle escalations promptly and effectively to resolve issues.
• Daily DRR (Daily Risk Report) management
• Develop and implement strategies to improve collection rates.
• Case to Case tracking
• Resolution at per AOP with in agreed timelines
• Portfolio Management
• Debt Collection Strategy
• Target Achievement
• Regulatory Compliance
• Reporting and Analysis
• Risk Management
• Team Leadership
• Vendor Management
• Co-ordinating with internal and external clients