Executive - Catering Operations - New Delhi

SNV Aviation; Delhi; Vor Ort; INR 600.000 - 900.000; Vollzeit

Zusammenfassung

SNV Aviation in Delhi seeks an Executive in Catering Operations to define the vision for F&B ancillary products and drive margin growth across portfolios. You will liaise with multiple departments, ensure customer requirements are met, and manage catering logistics with a focus on reducing wastage and improving service quality.

Candidates should have a hospitality background and up to 5 years of catering operations experience, including familiarity with aircraft galley configurations and safety

Qualifikationen

• Jointly accountable for defining a vision of F&B Ancillary Products across portfolios and channels.
• Determines customers' needs and requirements as per aircraft operating.
• Liaises with Akasa stakeholders light In Flight, OCC, Dispatch, APS, IT, and other relevant departments.
• Ensure that all complaints/Flight Report issues are taken up, addressed, and communicated back to the concerned department.
• Coordinate audits to ensure compliance and communicate changes to concerned depts.
• Manage all communications for all catering depts. and support supply chains.

Aufgaben

• Lead cross-functional collaboration to support training and best practices.
• Ensure timely handling of customer complaints and elevate issues when needed.
• Coordinate with Planning/Production on short life items to minimize wastage.

Kenntnisse

Invenotry Management

Operation Management

Problem Solving

Decision Making

Ausbildung

Bachelor's degree in hospitality management

Jobbeschreibung

Executive - Catering Operations - New De...

SNV/E-CO-D/1909672

• InFlight Services
• Delhi

End Date 10 Nov 2026

Required Experience 0 - 5 years

Basic Section

Designation Catering Executive

Skills

Skills/Requirements

• Invenotry Management
• Operation Management
• Problem Solving
• Decision Making

Job Description

Job Description:

• Jointly accountable for the successful delivery of defining a vision of F&B Ancillary Products, across all portfolios and channels, leading to sustained margin growth in line with or exceeding budget. Aligning stakeholders around the vision for the product.
• Determines customers' needs and requirements as per aircraft operating.
• Liaises with Akasa stakeholders light In Flight, OCC, Dispatch, APS, IT, and other relevant departments as and when required. Work cross functionality with peers/colleagues to support training/best practices and shared opportunities.
• Ensure that all complaints/Flight Report issues are taken up, addressed, and communicated back to the concerned department as and when required. Act as point of contact for customer complaints and elevate issues as appropriate. Should be able to challenge the status quo to improve customer satisfaction for the airline.
• Coordinate audits to ensure compliance & communicate changes to concerned depts.
• Manage all communications for all catering depts. and provide support to all supply chains to ensure optimal level of customer services.
• Communicating with Planning and Production Departments in respect to usage of short life and slow-moving items to minimize wastage
• Bachelor’s degree in hospitality management, or a minimum of 3 years’ experience in catering operations
• Familiarity with various aircraft types and galley configurations
• Strong understanding of food preparation and food safety standards
• Proven ability to manage catering logistics efficiently
• Working knowledge of relevant systems and operational tools