Executive - Branch Operations - Express Logistics

DP World; Chengalpattu; On-site; INR 420,000 - 600,000; Full time

Job summary

DP World in India seeks an Executive - Branch Operation to manage warehouse and branch-level logistics. The role encompasses loading/unloading, document control, route planning, and ensuring KPIs are met across express operations.

Candidates should have 5–8 years of warehouse experience, strong supervision and safety knowledge, and a proactive team attitude to drive efficiency and customer satisfaction.

Qualifications

• Experience in managing warehouse operations with 5–8 years’ experience.
• Ability to supervise, manage budgets, safety, and process standards.
• Proactive team player with strong analytical and reporting skills.

Responsibilities

• Perform loading/unloading of trucks and containers and ensure timely documentation.
• Sort and route documents to support productive delivery flows and adherence to time-windows.
• Plan routes, re-prioritize stops, and balance pickups with the coordinator to meet productivity targets.

Skills

Team player

Proactive

Inventory control

Safety awareness

Education

Any Graduate / Post-Graduate

Job description

Job Description:

FILING INFORMATION

Position: Executive - Branch Operation

Department: Express Business, Operations

Location: Multiple Locations

Band: 2

Reports to: Manager – Branch Operations

ROLES & RESPONSIBILITIES

• Performs physical loading, unloading of trucks & containers, sorting of documents and ensuring its timely completion.
• Sorts & loads documents & boxes in a logical flow to support optimal productivity on the delivery route.
• Plans the route, re-prioritizes stops, to effectively complete pick-ups within Customer time-window and to meet defined productivity targets.
• Highlights any difference to the agreed stop count and pro-actively seeks to balance routes with the pickup coordinator.
• Performs defined pre & post trip vehicle checks and also prepares the vehicle inspection report.
• Adhere to state, and local warehousing, material handling, and shipping requirements by studying existing and new legislation.
• Ensures the accuracy & timely completion of necessary documents (delivery records, pick-up manifests, time-cards etc) & audits customer documents (AWB, customs paperwork, commercial invoice etc) as well.
• Uses defined tools to perform accurate & timely scanning, recording & transferring of data for diverse types of performance tracking/compliance activities.
• Ensures the ongoing security of the vehicle & packages by taking all precautions & following defined safety & security procedures.
• Effectively dealing with all the customer queries, requests and resolving the same if job remits else elevate the same to appropriate department.
• Pro-actively seeks opportunity to generate additional revenue & improve customer satisfaction by identifying & highlighting sales & automation opportunities that support the customers business.
• Regularly check inventory levels by conducting physical counts reconciling with data storage system and ensure stock accuracy
• Optimises results by effectively managing own time throughout the day that includes prioritizing the sequence of tasks & taking on additional responsibilities when possible.
• Contributes to team effort by accomplishing related results as needed.
• Ensure all KPIs are 100% achieved
• Adhere to operational requirements for the required results.

QUALIFICATIONS & COMPETENCIES

• Any Graduate / Post-Graduate
• Experience in managing warehouse with at least 5-8 years’ experience.
• Supervision, Developing Budgets, Safety Management, Developing Standards, Managing Processes, Surveillance Skills, Inventory Control, Reporting Skills, Analysing Information, Equipment Maintenance, Judgment
• Should be a team player and proactive