Executive Assistant & Operations — Remote (India), UK Hotel Business

Craigvrack Hotel; India; Remote; INR 457,000 - 547,000; Full time

Benefits offered by this job

Wellness allowance

Equipment allowance

25 days off

Job summary

Craigvrack Hotel is seeking a remote Executive Assistant to support the two directors of a UK-based hotel and restaurant. The role focuses on administration, email/diary management, and light bookkeeping using Dext and Xero.

Strong English, a confident, personable style with a British team, and at least 2+ years in a senior administrative role are required. Role offers a fixed monthly fee and long-term stability.

Qualifications

• Excellent spoken and written English (British). This will be tested via a written exercise and interview.
• Confidence with online systems; experience with cloud-based tools and AI for tasks like drafting and organizing.
• Confident, personable with a British team; ability to follow up and keep people on track politely.
• 2+ years as an Executive Assistant or senior admin, ideally remote for UK/US clients.
• Strong attention to detail and self-discipline to work without supervision.

Responsibilities

• Email and diary management for the directors' inboxes and calendars.
• Basic bookkeeping tasks using Dext and Xero, matching receipts and transactions.
• Draft replies to Booking.com and TripAdvisor reviews in our voice.
• Assist with payroll-related reminders and timesheets; prepare payroll reports.

Skills

Email management

Diary management

Communication skills

Attention to detail

Remote work experience

Tools

Google Workspace

Xero

Dext

Job description

Remote Executive Assistant (Admin Support), UK hotel and restaurant

Craigvrack is a small, owner-run hotel and restaurant in Pitlochry, Scotland. We’re looking for a remote Executive Assistant to support the two directors, with a strong focus on administration. You’ll work closely with the directors and our UK operations team.

This role suits someone organised, accurate and confident, who takes pride in keeping things running smoothly behind the scenes. Being a self-starter is a key to success.

What you’ll do

Email and diary management.

You’ll look after the directors’ inboxes and calendars and keep track of deadlines. You’ll also send reminders for regular checks such as payroll, timesheets and payroll reports.

Basic bookkeeping tasks.

This means matching receipts and transactions in Dext and Xero, chasing missing paperwork, and helping with routine checks before VAT submissions. Full training is given on our systems.

Guest review replies.

You’ll draft replies to Booking.com and TripAdvisor reviews in our voice, for the directors to approve.

This is only the start for this role. It will evolve and grow as our business grows.

What you must have

• Excellent spoken and written English ( British) . This will be tested through a written exercise and a spoken interview. You’ll be writing to UK guests on our behalf and speaking with our UK team every day.
• Confidence working with online systems. We run on Google Workspace, Xero, Dext and other cloud-based tools, and you’ll need to pick up new platforms quickly. Familiarity with AI tools for everyday tasks such as drafting and organising is useful.
• A confident, personable manner with a British team. You’ll deal directly with the directors and our operations staff. That means following up on timesheets, asking questions when something doesn’t look right, and keeping people on track politely but firmly.
• 2+ years as an Executive Assistant or in a senior administrative role, ideally working remotely for UK or US clients.
• Strong attention to detail and the self-discipline to work reliably without supervision.

Hours

38 hours a week: Monday to Friday, 9am to 5pm (UK time), inc. 1-hour unpaid break, plus 3 hours on Saturday. This is an evening schedule (IST to UK time difference) all year round, so please make sure it suits you before applying.

What we offer

A fixed monthly fee of ₹45,000, plus wellness and equipment allowances, 25 paid days off, and staged retention bonuses at 6, 12, 18 and 24 months. We’re looking for someone to stay with us long-term.