Executive Assistant, Administrative Support Services

Kroll; Mumbai; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Kroll is seeking an experienced Executive Assistant to support senior leadership in Mumbai and coordinate with remote teams. The role includes diary management, travel planning, meeting coordination and handling confidential information with discretion.

You will train and guide a remote assistant team, manage CRM data, organize events and ensure smooth operations across the service line. The ideal candidate excels at time management, communication and proactive problem solving.

Qualifications

• Experience supporting senior management (CXO level) and managing confidential information.
• Advanced skills in Word, Excel and PowerPoint.
• Strong time management, proactive, and able to work remotely.
• Experience with CRM systems and coordinating travel.
• Financial services or accounting background is preferred.

Responsibilities

• Serve as single point of contact for administrative services for the service line/location.
• Provide EA support to Managing Directors and leadership.
• Manage diary, travel itineraries and calendar.
• Organize meetings, events, webinars and client events.
• Oversee post handling and CRM data maintenance.
• Collaborate with remote team and train junior assistants.
• Handle sensitive information with discretion.

Skills

Time management

Diary management

MS Office

Communication skills

Interpersonal skills

Problem solving

Remote work capable

Tools

Word

Excel

PowerPoint

CRM

Job description

Executive Assistant, Administrative Support Services

Administrative Services

Administrative Services | Mumbai, India | 21015202

Executive Assistant

Experienced Executive Assistant position to provide senior level managers support, act as a service line SME for administrative tasks and train our remote team. In addition to the standard executive assistant responsibilities, this position needs to provide first level support and issue resolution to managers and remote teams. To be successful in this role, we need a candidate who is well-organized, has great time management skills and is proactive in nature. The work timings for this role will be 6:30 pm IST to 3 am IST.

Day-to-day responsibilities:

• Single point of contact & escalation for assigned service line and/or location for administrative services
• Supports Executive Committee / Leadership (CXO level) with focus on specific services
• Build expertise within specific service business lines to extend support to senior leadership.
• Manage the request queue for the service line / location with the remote team
• Utilizing the assigned assistants to process administrative requests/tasks within their scope while focusing on the smooth operations in the office
• Provide constructive feedback received from other executive assistants and training support as needed to other assistants assigned to the business
• Manage and prioritize information flow in a timely and accurate manner i.e. calls, contacts, emails
• Support in organizing marketing events, webinars and internal team social events
• Full planning and organizing of client events
• Dealing with all incoming and outgoing post
• Maintenance of the client relationship management (CRM) database
• Organize travel and produce travel itineraries where applicable
• Full secretarial and EA support to the Managing Directors and wider team
• Diary management
• Any other tasks deemed necessary for the efficient running of the business
• Previous experience of working with senior management and taking responsibility of projects
• Advanced skills in word, excel and PowerPoint
• Experience in similar field, i.e. financial services or accountancy
• Fast thinking, proactive and confident working unsupervised using own initiative
• Strong attention to detail and high levels of integrity
• Clear, precise and professional written and verbal communication skills.
• Ability to provide solutions to problems and resolve issues diplomatically.
• Capable of assisting in creating new and better client education and reporting systems.
• Ability to analyze data, determine trends and applications, and report them clearly and correctly.
• Capable of responding to stress in a fast-paced environment.
• Ability to be self-motivated and productive working remotely.
• Strong interpersonal skills and ability to quickly develop working relationships.
• Affable and enthusiastic attitude towards teamwork
• Ability to manage confidential, sensitive information

About Kroll

Join the global leader in risk and financial advisory solutions—Kroll. With a nearly century-long legacy, we blend trusted expertise with cutting-edge technology to navigate and redefine industry complexities. As a part of One Team, One Kroll, you'll contribute to a collaborative and empowering environment, propelling your career to new heights. Ready to build, protect, restore and maximize our clients’ value? Your journey begins with Kroll.

Kroll is committed to equal opportunity and diversity, and recruits people based on merit