Executive Assistant

Clerk-Tech; India; On-site; INR 300,000 - 450,000; Full time

Job summary

A technology company in India seeks an administrative support specialist to handle after-hours inquiries and lead management tasks. The ideal candidate will have a professional tone and strong organizational skills to manage CRM records and schedule appointments effectively. This role requires the ability to work independently while maintaining confidentiality and professionalism in all communications. Attention to detail is essential for preparing daily summaries and coordinating follow-ups.

Qualifications

• Experience in CRM and calendar management.
• Ability to handle confidential information.
• Fast response discipline and reliability.

Responsibilities

• Monitor and respond to after-hours inquiries.
• Maintain lead tracking and update CRM records.
• Coordinate calendars and appointment scheduling.
• Prepare daily summaries of new leads.

Skills

Professional customer-facing tone

Strong organizational skills

Fast response discipline

CRM management

Ability to work independently

Job description

Responsibilities

• Monitor and respond to after-hours inquiries (email, web forms, messages)
• Acknowledge new leads promptly and schedule follow-ups
• Maintain lead tracking and update CRM records
• Coordinate calendars and appointment scheduling
• Route urgent inquiries appropriately
• Prepare daily summaries of new leads and actions taken
• Support inbox management and administrative follow-ups
• Maintain organized records of communications
• Assist with basic client onboarding documentation

Qualifications

• Professional customer-facing tone
• Fast response discipline and reliability
• Strong organizational skills
• CRM and calendar management experience
• Ability to work independently with minimal supervision
• High attention to confidentiality and professionalism