Executive - Administration (Off-Roll Payroll)

Maruti Suzuki India Limited, Hansalpur; Mahesana; On-site; INR 1,674,000 - 2,567,000; Full time

Job summary

Maruti Suzuki India Limited, Hansalpur, is seeking a multifaceted Operations Manager to oversee employee transportation, uniform and canteen management, vendor relations, budgeting, and compliance. You will coordinate across HR, Finance, Security, and Operations to ensure safe, efficient services across all shifts and locations.

The role emphasizes end-to-end operational leadership, data-driven improvement, and vendor performance management to deliver high standards and cost control.

Qualifications

• Experience in managing transportation and related services.
• Proven ability to oversee uniform and canteen operations.
• Strong vendor management, budgeting, and compliance skills.

Responsibilities

• Manage end-to-end employee transportation operations and fleet deployment.
• Oversee route planning, occupancy optimization, and daily transport monitoring.
• Supervise uniform procurement, inventory, and distribution.
• Run canteen operations, food quality, and hygiene monitoring.
• Lead vendor selection, SLAs, KPIs, and contract administration.
• Prepare budgets and drive cost optimization without sacrificing service.
• Ensure regulatory compliance, safety, and risk management.
• Develop MIS reports and monitor operational metrics.
• Coordinate with HR, Finance, and Operations for stakeholder needs.

Skills

Transport Operations

Fleet Management

Uniform Management

Vendor Management

Budget Management

MIS & Reporting

Safety Compliance

Operational Planning

Job description

Key Responsibility & Accountability:

• Manage end-to-end employee transportation operations, including bus and car fleet services.
• Oversee route planning, vehicle deployment, occupancy optimization, and daily transport monitoring.
• Ensure safe, timely, and efficient employee movement across all shifts and business locations.
• Coordinate special transportation requirements and contingency arrangements during emergencies or business exigencies.

Uniform Management

• Oversee procurement, inventory management, storage, distribution, and issuance of employee uniforms.
• Ensure adequate inventory levels and timely uniform availability for new and existing employees.
• Monitor stock accuracy, quality standards, and vendor performance.
• Drive process improvements to enhance efficiency and service levels.

Canteen Management

• Oversee day-to-day canteen operations to ensure quality food service, hygiene, and employee satisfaction.
• Coordinate with canteen vendors for menu planning, food quality, service standards, and statutory compliance.
• Monitor food safety, cleanliness, and adherence to health and hygiene regulations.
• Manage canteen contracts, billing, vendor performance, and cost-control initiatives.
• Address employee feedback and grievances related to canteen services and implement improvement actions.
• Conduct regular audits and inspections to ensure compliance with company standards and food safety requirements.
• Ensure adequate seating, infrastructure, and smooth canteen operations during all shifts.

Vendor & Contract Management

• Lead transportation and uniform vendor management activities, including RFQ preparation, vendor evaluation, negotiations, and contract administration.
• Monitor vendor performance against defined SLAs and KPIs.
• Conduct regular performance reviews and implement corrective action plans to improve service quality and operational efficiency.

Budgeting, Cost Control & Billing Governance

• Prepare and manage annual budgets for transportation and uniform operations.
• Monitor operational expenses and drive cost optimization initiatives without compromising service quality.
• Review and verify vendor invoices, provisions, and supporting documents for accurate payment processing.
• Ensure effective financial control and budget adherence across all operational activities.

Compliance, Safety & Risk Management

• Ensure compliance with statutory, regulatory, contractual, and company requirements related to transportation operations.
• Monitor vehicle documentation, permits, insurance, fitness certificates, and driver records.
• Coordinate driver safety training, transportation audits, and ISO compliance activities.
• Implement safety initiatives and corrective actions to minimize operational risks.

MIS, Reporting & Continuous Improvement

• Develop and maintain MIS reports, dashboards, and operational metrics.
• Analyze transportation utilization, service performance, cost trends, and employee feedback.
• Conduct audits and identify improvement opportunities to enhance operational effectiveness and employee satisfaction.
• Drive continuous improvement initiatives through data-driven decision-making.

Stakeholder Management

• Collaborate closely with HR, Finance, Purchase, Security, Administration, and Operations teams.
• Address employee grievances and transportation-related concerns in a timely manner.
• Provide regular updates and management reports to leadership.
• Support organizational requirements through effective cross-functional coordination and communication.

Required Skills

• Transport Operations, Fleet Management & Uniform Management
• Vendor & Contract Management
• Budget Management & Cost Optimization
• Data Analysis, MIS & Reporting
• Safety, Statutory & Regulatory Compliance
• Operational Planning & Coordination