Executive - Transport

Cushman & Wakefield; Mumbai; On-site; INR 500,000 - 800,000; Full time

Job summary

A leading real estate services firm is seeking an Executive - Transport to oversee daily transport operations. This role involves ensuring high-quality transport services, coordinating with vendors for employee pickups, and maintaining compliance with safety regulations. The ideal candidate will manage operational planning, handle grievances effectively, and provide timely reporting. Strong communication and analytical skills are critical in this position to ensure efficient transport management.

Qualifications

• Strong communication and coordination skills.
• Ability to manage multiple tasks effectively.
• Experience in transport operations is a plus.
• Knowledge of safety and compliance regulations.

Responsibilities

• Deliver high-quality transport management services.
• Coordinate with vendors for timely pickups and drops.
• Ensure adherence to transport safety norms.
• Prepare transport rosters and manage operational planning.
• Investigate transport incidents and report findings.

Job description

Job Title

Executive - Transport

Job Description Summary

Job Description

Service Delivery

• Deliver high-quality, prompt, and courteous transport management services.
• Ensure smooth daily transport operations while maintaining service standards.
• Attend to emergencies, including medical transport needs, ensuring minimal disruption.

Coordination & Communication

• Liaise daily with the Customer’s Transport Manager on operational matters.
• Escalate all issues beyond delegated authority to the Transport Manager.
• Coordinate with vendor operations teams to ensure timely employee pickups and drops.
• Attend and respond to employee calls regarding day-to-day transport issues.
• Communicate any SOP changes or process updates to the Transport Manager.

Fleet & Vendor Management

• Monitor and control fleet deployment by vendors (drivers and vehicles).
• Ensure compliance with safety and quality norms before dispatch (seat belts, first-aid kit, fire extinguisher, communication system, and driver readiness).
• Validate cab-in times and cross-check with cab requests.
• Coordinate vehicle maintenance and servicing schedules.
• Ensure vendor adherence to operational standards and office decorum.
• Report all vendor non-compliance or process deviations to the Transport Manager.

Operational Planning

• Prepare and ensure availability of transport rosters before dispatch.
• Incorporate all deviations before dispatch and document last-minute changes.
• Plan and coordinate driver schedules and shifts.
• Optimize route planning to reduce operational costs and improve efficiency.
• Utilize GPS or Transport Management Systems (TMS) for real-time tracking.

Compliance & Safety

• Ensure adherence to transport safety norms and legal regulations.
• Maintain proper documentation for audits, inspections, and compliance checks.
• Investigate transport incidents and report findings with corrective actions.
• Track fuel consumption, mileage, and vehicle usage to prevent misuse.

Reporting & Analysis

• Ensure timely release of daily MIS reports by the vendor.
• Analyze transport data to identify trends, inefficiencies, and improvement areas.
• Prepare and submit periodic performance and compliance reports to management.

Issue & Grievance Handling

• Address and resolve transport-related employee complaints.
• Handle grievances and disputes with drivers and vendors effectively.

INCO: “Cushman & Wakefield”