Executive

Digitide; Pune District; On-site; INR 1,500,000 - 2,500,000; Full time

Job summary

Digitide, a global player in AI-led digital solutions, seeks an Executive to manage strategic initiatives for the CLM Domestic Diversified | Inbound department in Pune. You will lead a team, craft plans aligned with company goals, and drive performance and collaboration across stakeholders.

The role requires a strong strategic mindset, 5+ years in leadership, and excellence in communication to inspire the team and partners in a dynamic, growth-focused environment.

Qualifications

• Bachelor's degree in Business Administration, Management, or a related field.
• Minimum 5 years of experience in a leadership role, preferably in a similar industry.
• Strong leadership and management skills with the ability to motivate a team.
• Excellent communication and interpersonal skills with a track record of building relationships.
• Strategic mindset and analytical thinking with ability to develop and execute plans.
• Proficiency in using relevant software and tools for department operations.
• Ability to work independently and manage multiple priorities in a fast-paced environment.
• Strong problem-solving and decision-making skills with a focus on innovation.

Responsibilities

• Lead and manage a team of professionals, guiding high-quality performance.
• Develop and execute strategic plans to meet department objectives.
• Foster a positive, collaborative work environment and promote teamwork.
• Monitor department performance and implement improvements.
• Build and maintain relationships with clients and partners.
• Oversee implementation of new processes and systems for efficient operations.
• Conduct regular performance reviews and provide feedback.
• Stay updated with industry trends and best practices.

Skills

Leadership

Strategic planning

Communication

Team motivation

Change management

Education

Bachelor's degree in Business Administration/Management

Tools

CRM systems

ERP

MS Office

Job description

Digitide started with a simple vision: to transform business operations and drive growth for enterprises across the globe.

For over 20 years, we’ve been at the forefront of this mission, creating lasting impact through AI-led digital solutions, smart business processes, and deep industry expertise. Our journey began as a partner to businesses looking to enhance operational efficiency and customer experiences. By combining the power of AI, data intelligence, and business process services, we’ve been able to help our customers master the digital age and stay ahead of the curve.

With a global presence across 40 locations in 5 countries and a team of 55,000 dedicated associates, we deliver transformative solutions that help businesses adapt, evolve, and thrive in a constantly changing world. We’re more than just a service provider we’re a committed partner driving meaningful impact every day. We leverage global expertise and local insights to help customers navigate challenges and seize new opportunities. With a focus on innovation, collaboration, and results, we continue to pave the way for the future of business.

Job Description

The Executive will play a vital role in managing and executing strategic initiatives for the CLM Domestic Diversified | Inbound department. They will work closely with the department head and other key stakeholders to develop and implement plans that align with the company's overall goals. This position requires strong leadership skills, a strategic mindset, and the ability to inspire and motivate a team.

Responsibilities

• Lead and manage a team of professionals, providing guidance and support to ensure high-quality performance.
• Develop and execute strategic plans to achieve department objectives, in line with the company's vision.
• Foster a positive and collaborative work environment, promoting effective communication and teamwork.
• Monitor and analyze department performance, identifying areas for improvement and implementing necessary changes.
• Build and maintain strong relationships with internal and external stakeholders, including clients and partners.
• Oversee the implementation of new processes and systems, ensuring efficient and effective operations.
• Conduct regular performance reviews and provide constructive feedback to team members.
• Stay updated with industry trends and best practices, and incorporate them into department strategies.
• Ensure compliance with company policies and procedures, and promote a culture of integrity and ethical behavior.

Qualifications

• Bachelor's degree in Business Administration, Management, or a related field.
• Minimum 5 years of experience in a leadership role, preferably in a similar industry or department.
• Strong leadership and management skills, with the ability to motivate and inspire a team.
• Excellent communication and interpersonal skills, with a proven track record of building positive relationships.
• Strategic mindset and analytical thinking, with the ability to develop and execute effective plans.
• Proficiency in using relevant software and tools for department operations.
• Ability to work independently and manage multiple priorities in a fast-paced environment.
• Strong problem-solving and decision-making skills, with a focus on finding innovative solutions.
• Adaptable and flexible, with the ability to thrive in a dynamic and changing work environment.

About Us

Digitide started with a simple vision: to transform business operations and drive growth for enterprises across the globe.

For over 20 years, we’ve been at the forefront of this mission, creating lasting impact through AI-led digital solutions, smart business processes, and deep industry expertise. Our journey began as a partner to businesses looking to enhance operational efficiency and customer experiences. By combining the power of AI, data intelligence, and business process services, we’ve been able to help our customers master the digital age and stay ahead of the curve.

With a global presence across 40 locations in 5 countries and a team of 55,000 dedicated associates, we deliver transformative solutions that help businesses adapt, evolve, and thrive in a constantly changing world. We’re more than just a service provider we’re a committed partner driving meaningful impact every day. We leverage global expertise and local insights to help customers navigate challenges and seize new opportunities. With a focus on innovation, collaboration, and results, we continue to pave the way for the future of business.

Job Info

• Job Identification 268773
• Job Category Customer Support/Operations | BPM