Executive

Ex; Gurugram District; On-site; INR 300,000 - 420,000; Full time

Job summary

Ex seeks a candidate with working knowledge of GDS, refunds and pricing, and travel certifications. The role requires familiarity with fare types, routing, and geographic knowledge, plus strong communication and accuracy.

You will interact with clients via email for queries and contribute to process improvements in a dynamic team setting. The position demands willingness to learn and the ability to adapt to changing tasks while maintaining productivity and customer relations across travel

Qualifications

• Working knowledge of any GDS system.
• Experience with refunds, fares and pricing processes.
• Travel certification is required.
• Knowledge of different fare and routing types.
• Strong communication skills.
• Good travel geographical knowledge.
• Maintain high accuracy and productivity.
• Willingness to learn in a dynamic environment.
• Experience interacting with clients via email.
• Ability to participate in process improvements.

Responsibilities

• Interact with clients via email for query resolution and to build relationships.
• Maintain and nurture good working relationships with customers.
• Participate in process improvement initiatives in a dynamic work environment.
• Be flexible and ready to adapt to change within operations.

Skills

GDS knowledge

Refunds & pricing

Travel certification

Fare & routing types

Communication skills

Geographical knowledge

Accuracy & productivity

Willingness to learn

Email interactions

Process improvement

Flexibility/change readiness

Education

Diploma

Tools

GDS systems

Job description

Job Description: Must have working knowledge on GDS (any) Must have knowledge of working on GDS Must have knowledge of Refunds, Fares & pricing Travel certification is required. Must have knowledge of different fare and routing types Good communication skills Good Travel geographical knowledge Maintaining high accuracy, productivity standards and should have willingness to learn. Will have Interaction with clients through email for query resolution and should build and maintain good working Relationships with customers. Participate in process improvement initiatives, be flexible and change ready in a dynamic work environment.Responsibilities: Must have working knowledge on GDS (any) Must have knowledge of working on GDS Must have knowledge of Refunds, Fares & pricing Travel certification is required. Must have knowledge of different fare and routing types Good communication skills Good Travel geographical knowledge Maintaining high accuracy, productivity standards and should have willingness to learn. Will have Interaction with clients through email for query resolution and should build and maintain good working Relationships with customers. Participate in process improvement initiatives, be flexible and change ready in a dynamic work environment.Qualifications: Higher Education Diploma with 0 - 2 years of relevant experience