Excellent Opportunity for Sales Operation Head -Tendering in a leading Railway Equipment Manufa[...]

M.M.Enterprises (Recruitment Agency in India); India; Presencial; INR 1 200 000 - 1 800 000; Tempo integral

Resumo da oferta

M.M.Enterprises (Recruitment Agency in India) is seeking a Sales Operation Head – Tendering for a leading Railway Equipment Manufacturer in Mohali, Punjab. This role requires 5-10 years of experience and involves managing sales processes and customer relationships across the Indian Railways.

The ideal candidate should possess a strong understanding of railway engineering products, excellent communication skills, and a proven track record in sales and after-sales service. The position offers a full-time opportunity with a working schedule of six days a week.

Qualificações

• 5–10 years of experience in sales or after-sales roles within manufacturing, railways, automotive, or industrial sectors.
• Proven record of managing key accounts and business development activities.
• Ability to handle high-pressure situations with a customer-first approach.

Responsabilidades

• Represent Tayalco across Indian Railways and conduct site visits.
• Implement marketing and sales strategies for tenders and new products.
• Manage installation and post-supply technical issues.
• Prepare tender submissions and inspection reports.
• Coordinate root-cause analysis for customer complaints.
• Bridge communication between various teams for execution.
• Gather competitor insights and market intelligence.
• Maintain dashboards for site visits and order status.

Conhecimentos

Sales processes understanding

Negotiation skills

Communication skills

Interpersonal skills

Leadership skills

Customer relationship management

Reporting systems proficiency

Performance metrics analysis

Formação académica

Bachelor's degree in Engineering or Business Administration

Ferramentas

MS Office applications

Descrição da oferta de emprego

Excellent Opportunity for Sales Operation Head - Tendering in a leading Railway Equipment Manufacturer Company – Mohali, Punjab Location.

Designation: Sales Operation Head – Tendering
Experience: 5-10 years
Locations: Mohali, Punjab Location
Job Type: Full Time
Working Days: 6 days
Office Timing: 09:30 AM - 06:30 PM
Gender: Male
Number of Positions: 2

Key Responsibilities

• Client & Field Engagement: Represent Tayalco across Indian Railways headquarters, production units, and zonal workshops. Conduct site visits, meetings, and product evaluations.
• Sales & Business Development: Implement marketing and sales strategies for tenders, developmental orders, and new product introductions. Track opportunities from enquiry to delivery.
• After‑Sales & Service Coordination: Manage installation, commissioning, and post‑supply technical issues with the production and QC teams.
• Technical Documentation & Compliance: Prepare and maintain tender submissions, inspection reports, service logs, and performance records as per railway standards.
• Customer Issue Resolution: Coordinate root‑cause analysis and feedback closure for any customer complaints or rejections.
• Cross‑Functional Coordination: Bridge communication between marketing, quality, production, and purchase teams for swift execution.
• Market Intelligence: Gather on‑ground insights on competitor activities, pricing, and new RDSO specifications.
• Reporting & CRM: Maintain dashboards for site visits, open issues, and order status through CRM tools and Excel reporting.
• Representation & Communication: Present Tayalco’s product capabilities confidently to railway officials and institutional buyers.

Desired Skills & Competencies

• Strong understanding of sales processes, after‑sales service, and customer relationship management in railways.
• Excellent negotiation, communication, and interpersonal skills.
• Proficiency in reporting systems and MS Office applications.
• Ability to analyze performance metrics and implement process improvements.
• Strong leadership and team management skills.
• Ability to handle high‑pressure situations while maintaining a customer‑first approach.
• Knowledge of railway/engineering products, safety systems, or mobility solutions (preferred).
• Willingness to travel to client sites across India.

Qualifications

• Bachelor’s degree in Engineering, Business Administration, or related field.
• 5–10 years of experience in sales, after‑sales, or customer support roles within manufacturing, railways, automotive, or industrial sectors.
• Proven record of managing key accounts, customer service, and business development activities.

Located in Mohali, Chandigarh, Kharar or nearby area (Much preferred).