EUC - Digital Workplace Architect – DEX

TRUGlobal Inc.; Bengaluru; On-site; INR 3,500,000 - 6,000,000; Full time

Job summary

TRUGlobal Inc. in Bengaluru seeks a hands-on EUC Architect who will own architecture direction, design standards, and governance for an enterprise workplace environment with a focus on Digital Employee Experience (DEX).

The role mixes DEX, automation, and transformation (60%) with core EUC architecture and cross-tower integration (40%), requiring deep expertise in AVD, Intune, SCCM/MECM, and identity integrations.

Qualifications

• Minimum 15 years in IT infrastructure or workplace services, including significant EUC architecture responsibility.
• Ownership of enterprise architecture decisions and implementation assurance.
• Strong AVD and FSLogix expertise, including image management, scaling, access, and performance.
• Strong Intune and SCCM/MECM experience, including Autopilot, compliance, patching, co-management, and workload transitions.
• DEX platforms such as Nexthink, Lakeside, or ControlUp; Python; AWS WorkSpaces; Azure DevOps; and AI-assisted workplace operations.
• Experienced EUC architects with strong automation and endpoint improvement experience.
• PowerShell automation skills and working knowledge of Microsoft Graph, Entra ID, and endpoint security.
• Experience using monitoring, endpoint analytics, or automation to deliver measurable improvements.
• Strong technical leadership, documentation, and stakeholder communication skills.

Responsibilities

• Define EUC target-state architecture, technical roadmaps, design standards, and implementation guardrails.
• Lead architecture across Azure Virtual Desktop, Intune, SCCM/MECM, endpoint security, and identity integrations.
• Use endpoint analytics to improve device health, application performance, login experience, and service reliability.
• Drive proactive remediation, self-healing automation, and shift-left initiatives.
• Guide engineering teams, review solution designs, and lead complex technical escalations.
• Partner with customer stakeholders and security, network, cloud, and service operations teams.

Skills

EUC architecture

Automation

Stakeholder communication

Technical leadership

PowerShell

Python

Cloud integration

Tools

Azure Virtual Desktop

Intune

SCCM/MECM

Autopilot

Microsoft Graph

Entra ID

Nexthink

Lakeside

ControlUp

AWS WorkSpaces

Azure DevOps

Job description

Employment: Full-time

Experience: 18+ years

Shift: 12:00 PM–9:00 PM IST, Monday–Friday

Joining: Immediate

About the Role

We’re seeking a hands-on EUC Architect with strong traditional workplace architecture experience who has expanded into—or is transitioning toward—Digital Employee Experience (DEX).

You will own architecture direction, design standards, and technical governance for an enterprise workplace environment. Approximately 60% of the role focuses on DEX, automation, and transformation, with 40% dedicated to core EUC architecture and cross-tower integration.

Key Responsibilities

• Define EUC target-state architecture, technical roadmaps, design standards, and implementation guardrails.
• Lead architecture across Azure Virtual Desktop, Intune, SCCM/MECM, endpoint security, and identity integrations.
• Use endpoint analytics to improve device health, application performance, login experience, and service reliability.
• Drive proactive remediation, self-healing automation, and shift-left initiatives.
• Guide engineering teams, review solution designs, and lead complex technical escalations.
• Partner with customer stakeholders and security, network, cloud, and service operations teams.

Required Experience

• Minimum 15 years in IT infrastructure or workplace services, including significant EUC architecture responsibility.
• Proven ownership of enterprise architecture decisions and implementation assurance.
• Strong AVD and FSLogix expertise, including image management, scaling, access, and performance.
• Strong Intune and SCCM/MECM experience, including Autopilot, compliance, patching, co-management, and workload transitions.
• DEX platforms such as Nexthink, Lakeside, or ControlUp; Python; AWS WorkSpaces; Azure DevOps; and AI-assisted workplace operations.
• Experienced EUC architects with strong automation and endpoint improvement experience are encouraged to apply, even if their dedicated DEX platform experience is still developing.
• PowerShell automation skills and working knowledge of Microsoft Graph, Entra ID, and endpoint security.
• Experience using monitoring, endpoint analytics, or automation to deliver measurable improvements.
• Strong technical leadership, documentation, and stakeholder communication skills.