EUC Architect - Bangalore

Tata Consultancy Services; Bengaluru; On-site; INR 2,500,000 - 4,200,000; Full time

Job summary

Tata Consultancy Services in Bengaluru, Karnataka, is seeking an experienced EUC engineer to design and implement Nexthink solutions that optimize end-user experience and IT operations. You will automate processes with PowerShell, collaborate with cross-functional teams, and deliver Nexthink integrations.

The role includes training IT staff and monitoring user experience data to identify trends and improvements.

Qualifications

• 15+ years of End User Computing (EUC) engineering experience.
• 4 to 5 years of hands-on experience with Nexthink solutions.
• Strong mastery of PowerShell scripting for automation and system management.
• Familiarity with ITIL processes and best practices.
• Excellent problem-solving skills and the ability to work under pressure.
• Strong communication and interpersonal skills to collaborate effectively with stakeholders.

Responsibilities

• Design and implement Nexthink solutions to optimize end-user experience and IT operations.
• Collaborate with cross-functional teams to gather requirements and deliver effective solutions.
• Utilize PowerShell scripting to automate processes and improve system efficiencies.
• Conduct training sessions and workshops for IT staff on Nexthink functionalities and best practices.
• Monitor and analyze user experience data to identify trends and areas for improvement.
• Provide expert guidance on Nexthink integrations with existing IT infrastructure.
• Troubleshoot and resolve issues related to Nexthink deployments and configurations.

Skills

Nexthink

PowerShell

ITIL

Communication

Problem solving

Collaboration

Tools

Microsoft Intune

SCCM

Job description

Key Responsibilities:

• Design and implement Nexthink solutions to optimize end-user experience and IT operations.


• Collaborate with cross-functional teams to gather requirements and deliver effective solutions.


• Utilize PowerShell scripting to automate processes and improve system efficiencies.


• Conduct training sessions and workshops for IT staff on Nexthink functionalities and best practices.


• Monitor and analyze user experience data to identify trends and areas for improvement.


• Provide expert guidance on Nexthink integrations with existing IT infrastructure.


• Troubleshoot and resolve issues related to Nexthink deployments and configurations.

Qualifications:

• 15+ years of End User Computing (EUC) engineering experience.


• 4 to 5 years of hands-on experience with Nexthink solutions.


• Strong mastery of PowerShell scripting for automation and system management.


• Familiarity with ITIL processes and best practices.


• Excellent problem-solving skills and the ability to work under pressure.


• Strong communication and interpersonal skills to collaborate effectively with stakeholders.

Preferred Skills:

• Experience with Microsoft Intune and System Center Configuration Manager (SCCM).