Estate Manager

Elitebutlers Hospitality Solutions; New Delhi; On-site; INR 1,800,000 - 3,000,000; Full time

Job summary

Elitebutlers Hospitality Solutions seeks an experienced Estate Manager for a private residence in Westend Greens, Delhi. You will lead a large household team, oversee property and grounds, coordinate vendors, and ensure seamless operations with minimal family involvement.

The role includes hosting events, managing guest experiences, supervising maintenance, and maintaining high standards with discretion and professionalism. About 35 staff work under this estate.

Qualifications

• Minimum 5 years of relevant residential/estate management experience.
• Experience managing a large staff team (approx. 35 staff).
• Experience with private residences or luxury hospitality preferred.
• Qualification in Hospitality, Hotel Management, Facilities Management, or Estate Management preferred.

Responsibilities

• Take complete ownership of day-to-day operations of the residence.
• Supervise a household staff of ~35 across housekeeping, kitchen, gardens, security, drivers, and maintenance.
• Plan staff rosters, schedules, and daily responsibilities.
• Monitor performance, attendance, and service standards.
• Coordinate with vendors and contractors for upkeep and improvements.
• Oversee events, guest experiences, and private functions.

Skills

People management

Leadership

Organizational skills

Attention to detail

Event planning

Communication skills

Discretion and confidentiality

Independent working

Education

Hospitality / Estate Management qualification

Tools

MS Office

Job description

state Manager

Location: Westend Greens, Delhi
Employment Type: Live-out
Reports To: Principal
Working Hours: 12 hours per day, inclusive of breaks
Weekly Off: 1 day per week

About the Role

We are looking for an experienced and highly capable Estate Manager to take complete end-to-end responsibility for the smooth functioning and upkeep of a private residence in Westend Greens, Delhi.

The ideal candidate will be responsible for managing a large household team, overseeing property and grounds, coordinating vendors and maintenance, and ensuring that the residence operates seamlessly without requiring constant involvement from the family.

The role also involves managing private events and gatherings, as well as ensuring a high standard of service and comfort for family guests.

Key Responsibilities Household Staff Management

• Take complete ownership of the day-to-day operations of the residence.
• Supervise and manage the existing household team of approximately 35 staff members, including housekeeping, kitchen, gardening/grounds, security, drivers, and maintenance.
• Prepare staff rosters and schedules and allocate daily responsibilities.
• Monitor staff performance, discipline, attendance, and service standards.
• Support staff hiring, onboarding, training, and performance reviews as required.
• Ensure smooth coordination between different departments and household staff.

Events Hosting

• Plan and oversee dinners, gatherings, private functions, and events hosted at the residence.
• Coordinate with household staff to ensure seamless service during events.
• Take particular responsibility for events hosted by the Principals mother.
• Ensure the residence is appropriately prepared and presented before, during, and after events.

Guest Management

• Manage the complete guest experience during stays at the residence.
• Coordinate guest arrivals, welcome arrangements, accommodation, meals, and other requirements.
• Ensure guests receive a comfortable, discreet, and high-quality experience throughout their stay.

Estate Property Management

• Take overall responsibility for the upkeep and presentation of the 2.5-acre farmhouse, including the residence, gardens, and grounds.
• Ensure high standards of cleanliness, maintenance, presentation, and functionality across the property.
• Establish and monitor routine and preventive maintenance schedules for the property, equipment, utilities, and infrastructure.
• Identify maintenance requirements proactively and ensure timely resolution.

Vendor Contractor Management

• Identify, evaluate, and coordinate with vendors and contractors.
• Supervise repair, renovation, maintenance, landscaping, and specialised work.
• Ensure vendors deliver work according to the required quality, timelines, and standards.
• Maintain professional relationships with reliable service providers.

Administration, Expenses Inventory

• Track household expenses and maintain accurate records.
• Coordinate staff payroll inputs and attendance-related information.
• Maintain records of household assets, equipment, supplies, and inventory.
• Monitor stock levels and ensure timely replenishment of essential household requirements.
• Maintain basic expense and inventory records using MS Office or relevant tools.

Required Experience

• Minimum 5 years of relevant experience in residential/estate management, hospitality, hotel operations, facilities management, or a similar role.
• Experience managing a large household or property staff team is highly preferred.
• Experience handling private residences, estates, luxury hospitality, or high-profile clientele will be an advantage.
• A qualification in Hospitality, Hotel Management, Facilities Management, Estate Management, or a related field is preferred.

Key Skills Attributes

• Strong people-management and leadership skills.
• Ability to lead, hire, roster, train, and review a large household team.
• Excellent organisational and multitasking abilities.
• Strong attention to detail and high standards of cleanliness, presentation, and service.
• Good knowledge of property upkeep, preventive maintenance, and vendor management.
• Strong event planning and hosting coordination skills.
• Excellent communication and interpersonal skills.
• High level of discretion, confidentiality, and professionalism.
• Ability to work independently and take complete ownership of responsibilities.
• Working knowledge of MS Office and basic expense/inventory tracking tools.

Ideal Candidate

The ideal candidate should be a mature, well-presented, responsible, and hands-on professional who can independently manage a large private estate and household team. The candidate should be comfortable working closely with a private family, handling multiple responsibilities simultaneously, and maintaining complete confidentiality and professionalism at all times.

Current Staff Strength: Approximately 35 staff across housekeeping, kitchen, gardening/grounds, security, drivers, and maintenance.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.