House/ Estate Manager

Elitebutlers Hospitality Solutions; Bengaluru; Sur place; INR 1 800 000 - 2 400 000; Plein temps

Résumé du poste

Elitebutlers Hospitality Solutions in Bengaluru is seeking an experienced Property Household Manager to oversee a private family residence and associated estates. The role requires hands-on leadership, meticulous operations, and a commitment to exceptional service.

You will supervise staff, coordinate vendors, manage budgets, and ensure readiness for family arrivals, events, and daily living; confidentiality and discretion are essential in dealings with personal property and guests.

Qualifications

• 8-12 years of relevant experience in luxury hospitality, private households, or estate management.
• Experience managing high-value private residences or estates is highly preferred.
• Strong vendor, procurement, budgeting, and administrative management capabilities.
• Excellent communication, discretion, and service-focused mindset.
• Fluent English is essential; Hindi and Kannada are preferred.

Responsabilités

• Oversee day-to-day operations, upkeep, and presentation of the residence.
• Develop SOPs, checklists, and service standards for household operations.
• Manage household staff, training, and performance to high standards.
• Coordinate pre-arrival preparations and post-departure resets.
• Oversee property maintenance, vendor contracts, and budgets.
• Ensure privacy, confidentiality, and security protocols are followed.
• Coordinate guest relations and event support as required.

Connaissances

Fluent English

Hindi

Kannada

Description du poste

JOB DESCRIPTION Property Household Manager

Location: Bangalore, India
Position Type: Full-time
Reporting To: Family Office / Management

About the Role

We are seeking an experienced and highly capable Property Household Manager to oversee the smooth operation, upkeep, presentation, and overall management of a private family residence and associated properties in Bangalore.

The role will serve as the on-ground representative of a private family, ensuring that their residence, properties, personal assets, household staff, and guest arrangements are maintained to the highest standards.

This is a high-trust, hands-on leadership position requiring strong operational discipline, discretion, maturity, and exceptional attention to detail. The successful candidate will work independently, anticipate requirements, manage staff and vendors, and ensure the residence remains fully prepared for the familys arrival and occupancy.

Key Responsibilities

1. Household Operations

• Oversee the day-to-day functioning, upkeep, and presentation of the family residence.
• Establish and implement structured routines, checklists, SOPs, and service standards for household operations.
• Supervise, train, motivate, and manage household staff, ensuring high standards of professionalism, grooming, discretion, and service.
• Ensure the residence remains in a constant state of readiness for family occupancy.
• Coordinate pre-arrival preparations and post-departure resets.
• Manage household procurement, supplies, inventories, and operating budgets with a strong focus on cost control.
• Oversee the maintenance and servicing of home technology, audio-visual systems, appliances, and other equipment.
• Ensure appropriate care and conservation of artwork, artefacts, collectibles, and other valuable possessions.
• Maintain strict confidentiality, privacy, access control, and security protocols within the residence.

2. Property Asset Management

• Oversee the upkeep, maintenance, presentation, and operational readiness of the familys residence and other properties.
• Develop and implement preventive maintenance schedules covering electrical, HVAC, plumbing, landscaping, security systems, and other essential infrastructure.
• Manage contractors, technicians, consultants, and external service providers, ensuring quality, timelines, specifications, and cost effectiveness.
• Coordinate repairs, renovations, refurbishments, installations, and property improvement projects.
• Maintain accurate records and inventories of furniture, equipment, household assets, stored items, and personal effects.
• Maintain property-related documentation, utility records, insurance policies, warranties, service contracts, and compliance documentation.
• Act as the key holder and manage access, security, and authorised entry protocols across properties.
• Support property-related transactions, including leases, purchases, sales, and other requirements as required.
• Oversee the care, documentation, insurance, servicing, and appropriate use of personal assets such as vehicles, artwork, and other valuable items.

3. Guest Relations Event Management

• Prepare the residence for family and guest arrivals, ensuring rooms, amenities, supplies, and services are fully prepared.
• Coordinate guest preferences, room requirements, dining arrangements, housekeeping, transportation, and other hosting requirements.
• Ensure a warm, polished, personalised, and discreet guest experience.
• Support private dinners, family gatherings, celebrations, and other events hosted at the residence.
• Coordinate staffing, logistics, service flow, vendors, and on-site requirements for events.
• Ensure seamless hospitality from guest arrival through departure.

Candidate Profile

• 8-12 years of relevant experience in luxury hospitality, private households, estate management, property management, or a similar environment.
• Experience managing high-value private residences, estates, luxury properties, or multiple properties is highly preferred.
• Strong experience in setting up and operationalising homes, establishing systems and processes, and bringing properties to operational readiness.
• Exposure to construction, fit-outs, renovations, refurbishments, or property projects will be an advantage.
• Proven experience managing and developing household teams and working with long-serving staff while introducing structured processes and professional service standards.
• Strong vendor, contractor, procurement, budgeting, and administrative management capabilities.
• Highly organised with exceptional attention to detail and the ability to manage multiple priorities simultaneously.
• Ability to work independently with minimal supervision and exercise sound judgement.
• Flexible and adaptable, with the ability to respond calmly and professionally to changing priorities and urgent requirements.
• Strong leadership and people-management skills with a service-oriented approach.
• Excellent communication and interpersonal skills.
• Fluent English is essential; Hindi and/or Kannada would be preferred.
• High level of integrity, discretion, confidentiality, and professionalism is essential.
• Must be comfortable working in a private family environment and handling sensitive personal, property, and household information.

Preferred Background

Candidates from the following backgrounds may be considered:

• Private Estate / Household Manager
• Property Estate Manager
• Senior House Manager with strong property-management exposure
• Luxury Hospitality Operations professional with private residence experience
• Estate Manager from a UHNW/HNW private household
• Residential Property Manager with luxury/private household exposure
• Hospitality professional with experience setting up and managing luxury residences

Key Competencies

Household Operations | Property Management | Staff Management | Vendor Management | Preventive Maintenance | Project Coordination | Guest Relations | Event Management | Budget Procurement | Asset Management | Leadership | Discretion | Confidentiality | Attention to Detail

Disclaimer:

This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.