Estate Manager

Elitebutlers Hospitality Solutions; Ahmedabad District; On-site; INR 3,500,000 - 5,500,000; Full time

Job summary

Elitebutlers Hospitality Solutions seeks an Estate Lead to oversee a portfolio of luxury residences, ensuring governance, operational excellence, and fiscal discipline. The role drives standardized service protocols and reports to the Family Office on status and metrics.

The ideal candidate has extensive experience managing multi-property estates, leading teams, and directing high-value projects, including renovations and major events, while maintaining discretion and premium service levels.

Qualifications

• 18+ years of leadership in luxury estate management, hospitality, or private property oversight.
• Proven ability to manage multi-property portfolios with discretion and governance.
• Strong financial oversight including budgeting, forecasting, and reporting.

Responsibilities

• Direct daily operations across multiple luxury residences with consistency and discretion.
• Lead and develop bungalow managers and property teams with clear performance benchmarks.
• Develop and enforce SOPs, service guidelines, and governance frameworks across estates.
• Provide executive dashboards and key operational metrics to Family Office leadership.
• Oversee CAPEX/OPEX planning, vendor contracts, and refurbishment projects.
• Coordinate large-scale domestic and international events and VIP receptions at estates.

Skills

Leadership

Operations management

Budgeting

Vendor management

Security & risk

Event planning

Job description

ESTATE LEAD - Estate Manager

Location: Executive / On-Site

Reports To: Family Office / Principal Leadership

ROLE SUMMARY

The Estate Lead is strategically responsible for the multi-property oversight, governance, and operational execution of a portfolio of luxury residences and bungalow managers. This role drives operational excellence by designing standardized service protocols, enforcing high-level governance, and maintaining fiscal responsibility across all estates while ensuring complete strategic alignment with family objectives.

KEY RESPONSIBILITIES

Portfolio Governance & Multi-Property Oversight

• Direct daily operations across multiple luxury residences, ensuring consistency, discretion, and high service delivery.
• Lead, mentor, and evaluate Bungalow Managers and property teams to maintain clear performance benchmarks and accountability.
• Formulate and enforce standardized SOPs, service guidelines, and governance frameworks across all properties.
• Function as the primary operational liaison to the Family Office, supplying executive dashboards, status reports, and key operational metrics.

Financial Operations & Asset Management

• Manage portfolio-level financial operations, including initial budgeting, cost optimization, and full accountability for CAPEX and OPEX.
• Negotiate high-value vendor contracts, evaluate service-level agreements (SLAs), and foster long-term strategic supplier partnerships.
• Plan and execute refurbishment, construction, and property enhancement projects from concept through completion.

Team Leadership & VIP Services

• Structure, recruit, and onboard high-performing property personnel while leading continuous skill-development programs.
• Orchestrate large-scale domestic and international events, executive gatherings, and high-net-worth VIP receptions across estates.
• Establish comprehensive risk management frameworks, physical security protocols, and safety compliance procedures across all assets.

CORE COMPETENCIES

• Strategic Oversight: Multi-property portfolio management and structural leadership.
• Operational Excellence: SOP design, quality control, and process optimization.
• Financial Management: Budgeting, forecasting, CAPEX/OPEX control, and cost reduction.
• Stakeholder Relations: High-trust engagement with Family Office leadership and external partners.
• Governance & Security: Discretion, risk mitigation, and comprehensive security management.

SKILLS & QUALIFICATIONS

• Experience: 18+ years of progressive leadership in luxury estate management, premium hospitality, or private property portfolio oversight.
• Team Leadership: Proven track record of managing multi-tier estate staff and individual property managers.
• Financial Oversight: Strong expertise in managing large-scale budgets, vendor negotiations, and financial reporting.
• Project Management: Demonstrated ability to lead structural upgrades, major renovations, and new build projects.
• Reporting Capability: Expert capability in developing structured MIS reporting and executive decision-making dashboards.