ESaaS - SFDC - Platform Development/Tech Lead

Zensar Technologies; Bengaluru; On-site; INR 4,500,000 - 7,500,000; Full time

Job summary

Zensar Technologies is seeking a Senior Technical Lead for Commerce Cloud in Bengaluru. You will provide engineering direction, lead SFCC and PWA Kit implementations, and define a composable, headless architecture across multi-brand and multi-region setups.

You will mentor engineers, drive frontend performance and CWV improvements, and collaborate with Product, Design, and Engineering teams. A strong Agile/CI/CD mindset is essential.

Qualifications

• Experience leading cross-functional teams and setting engineering direction.
• Expert in Salesforce PWA Kit and Salesforce Commerce Cloud (SFCC).
• Proficient in composable/headless commerce architectures.
• Strong knowledge of SSR, hydration and rendering strategies.
• Demonstrated frontend performance optimization and CWV improvements.
• Experience enabling Agile delivery and CI/CD pipelines.
• CMS architecture experience with Amplience preferred.
• Excellent collaboration with Product, Design, and Engineering.

Responsibilities

• Provide technical leadership across the Commerce Cloud solution.
• Lead architecture using Salesforce PWA Kit and SFCC.
• Define composable/headless commerce architecture.
• Provide technical direction for SSR, hydration, and rendering strategies.
• Drive frontend performance optimization and CWV improvements.
• Design solutions for multi-brand and multi-region architectures.
• Provide technical leadership across teams and influence engineering decisions.
• Mentor engineers and support engineering enablement.
• Collaborate across Product, Design, and Engineering teams.
• Communicate technical direction and align with stakeholders.
• Lead technical delivery within an Agile environment.
• Contribute to technical strategy and roadmaps.
• Make sound technical decisions amid ambiguity.
• Lead root cause analysis and complex problem solving.
• Support CI/CD and frontend platform delivery.
• Contribute to CMS/content-driven architecture, preferably Amplience.
• Support observability, monitoring, and production support practices.

Skills

Technical Leadership

Cross-Team Influence

Mentorship & Engineering Enablement

Communication & Stakeholder Alignment

Strategic Thinking & Roadmapping

Decision Making Under Ambiguity

Delivery Leadership

Problem Solving & Root Cause Analysis

Collaboration across Product, Design,

Salesforce PWA Kit

Salesforce Commerce Cloud (SFCC)

Composable / Headless Architecture

SSR / Hydration / Rendering Strategies

Frontend Performance Optimization & CW

Multi-Brand / Multi-Region Architectur

Education

Bachelor’s degree in Computer Science, IT, Engineering or related field

Tools

Amplience

Job description

• Provide technical leadership and engineering direction across the Commerce Cloud solution.
• Lead architecture and development using Salesforce PWA Kit and Salesforce Commerce Cloud (SFCC).
• Define and guide composable/headless commerce architecture.
• Provide technical direction for server-side rendering (SSR), hydration, and rendering strategies.
• Drive frontend performance optimization and Core Web Vitals (CWV) improvements.
• Design solutions supporting multi-brand and multi-region architectures.
• Provide technical leadership across teams and influence engineering decisions.
• Mentor engineers and support overall engineering enablement.
• Collaborate across Product, Design, and Engineering teams.
• Communicate technical direction effectively and maintain alignment with key stakeholders.
• Lead technical delivery within an Agile delivery environment.
• Contribute to technical strategy and roadmaps.
• Make sound technical decisions in situations with ambiguity or incomplete information.
• Lead complex problem-solving and root cause analysis activities.
• Support CI/CD and frontend platform delivery.
• Contribute to CMS and content-driven architecture, preferably involving Amplience.
• Support observability, monitoring, and production support practices.

Job Description

• Provide technical leadership and engineering direction across the Commerce Cloud solution.
• Lead architecture and development using Salesforce PWA Kit and Salesforce Commerce Cloud (SFCC).
• Define and guide composable/headless commerce architecture.
• Provide technical direction for server-side rendering (SSR), hydration, and rendering strategies.
• Drive frontend performance optimization and Core Web Vitals (CWV) improvements.
• Design solutions supporting multi-brand and multi-region architectures.
• Provide technical leadership across teams and influence engineering decisions.
• Mentor engineers and support overall engineering enablement.
• Collaborate across Product, Design, and Engineering teams.
• Communicate technical direction effectively and maintain alignment with key stakeholders.
• Lead technical delivery within an Agile delivery environment.
• Contribute to technical strategy and roadmaps.
• Make sound technical decisions in situations with ambiguity or incomplete information.
• Lead complex problem-solving and root cause analysis activities.
• Support CI/CD and frontend platform delivery.
• Contribute to CMS and content-driven architecture, preferably involving Amplience.
• Support observability, monitoring, and production support practices.

Requirements

Must Have – Expert

• Technical Leadership
• Cross-Team Influence
• Mentorship & Engineering Enablement
• Communication & Stakeholder Alignment
• Strategic Thinking & Roadmapping
• Decision Making Under Ambiguity
• Delivery Leadership
• Problem Solving & Root Cause Analysis
• Collaboration across Product, Design, and Engineering
• Salesforce PWA Kit
• Salesforce Commerce Cloud (SFCC)
• Composable / Headless Commerce Architecture
• SSR / Hydration / Rendering Strategies
• Frontend Performance Optimization & Core Web Vitals
• Multi-Brand / Multi-Region Architecture

Must Have – Proficient

• Agile Delivery Leadership
• CI/CD & Frontend Platform Delivery

Should Have – Proficient

• CMS & Content-Driven Architecture, with Amplience preferred
• Observability, Monitoring & Production Support

Responsibilities

• Provide technical leadership and engineering direction across the Commerce Cloud solution.
• Lead architecture and development using Salesforce PWA Kit and Salesforce Commerce Cloud (SFCC).
• Define and guide composable/headless commerce architecture.
• Provide technical direction for server-side rendering (SSR), hydration, and rendering strategies.
• Drive frontend performance optimization and Core Web Vitals (CWV) improvements.
• Design solutions supporting multi-brand and multi-region architectures.
• Provide technical leadership across teams and influence engineering decisions.
• Mentor engineers and support overall engineering enablement.
• Collaborate across Product, Design, and Engineering teams.
• Communicate technical direction effectively and maintain alignment with key stakeholders.
• Lead technical delivery within an Agile delivery environment.
• Contribute to technical strategy and roadmaps.
• Make sound technical decisions in situations with ambiguity or incomplete information.
• Lead complex problem-solving and root cause analysis activities.
• Support CI/CD and frontend platform delivery.
• Contribute to CMS and content-driven architecture, preferably involving Amplience.
• Support observability, monitoring, and production support practices.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related technical discipline preferred.

About Us

At Zensar, we’re “experience-led everything”. We are committed to conceptualizing, designing, engineering, marketing, and managing digital solutions and experiences for over 130 leading enterprises. We are a company driven by a bold purpose: Together, we shape experiences for better futures. Whether for our clients, our people, or the world around us, this belief powers everything we do. At the heart of our culture is ONE with Client - a set of four core values that reflect who we are and how we work: One Zensar, Nurturing, Empowering, and Client Focus.

Part of the $4.8 billion RPG Group, we’re a community of 10,000+ innovators across 30+ global locations, including Milpitas, Seattle, Princeton, Cape Town, London, Zurich, Singapore, and Mexico City. Explore Life at Zensar and join us to Grow. Own. Achieve. Learn. to be the best version of yourself.

We believe the best work happens when individuality is celebrated, growth is encouraged, and well-being is prioritized. We are an equal employment opportunity (EEO) and affirmative action employer, committed to creating an inclusive workplace. All qualified applicants will be considered without regard to race, creed, color, ancestry, religion, sex, national origin, citizenship, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veteran status.