ERP Consultant

Franciscan Solutions; Dadri; On-site; INR 180,000 - 280,000; Full time

Job summary

Franciscan Solutions Pvt Ltd in India is seeking a proactive candidate to connect with stakeholders through calls and digital channels, understand their ERP requirements, and provide information about our ERP solutions.

The role emphasizes excellent communication, strong interpersonal skills, and a customer-focused approach, with opportunities to learn emerging technologies and grow professionally.

Freshers welcome; 0-3 years experience; degrees accepted; immediate joiners preferred.

Qualifications

• 0–3 years experience; freshers welcome.
• Any Graduate or Post-Graduate qualification.
• Preference for immediate joiners or 10 days notice period.
• Excellent written and verbal English communication.

Responsibilities

• Connect with stakeholders via calls and digital platforms.
• Understand requirements and pitch ERP solutions.
• Maintain stakeholder records in the CRM.
• Coordinate with internal teams to resolve queries.
• Process orders and maintain relevant records.
• Handle stakeholder grievances professionally and build relationships.
• Maintain a customer-centric approach.

Skills

Stakeholder Communication

Basic Computer Knowledge

Customer-Centric Approach

Problem-Solving and Query Handling

Good Communication Skills

English Communication

Education

Any Graduate / Post-Graduate

Job description

Job Summary

We are looking for a proactive and confident candidate to connect with stakeholders through calls and digital platforms, understand their requirements, and provide information about our ERP solutions. The ideal candidate should have excellent communication and interpersonal skills, a customerfocused approach, and a willingness to learn about emerging technologies.

Responsibilities

• Connect with potential and existing stakeholders using provided data and digital platforms.
• Understand stakeholder requirements and pitch them with effective ERP Solutions.
• Maintain accurate stakeholder information and interaction records in the CRM.
• Coordinate with internal teams to resolve queries and concerns if any.
• Process orders and maintain relevant records accurately, wherever required.
• Handle stakeholder grievances professionally and build positive business relationships.
• Should have a Customer-Centric Approach.

Requirements

• Negotiable (As per industry standards)
• 0-3 Years (Freshers are welcomed)
• Any Graduate / Post-Graduate
• Note: Preference will be given to immediate joiners or the candidate whose notice period is 10 days.

Required Skills

• Basic computer knowledge.
• Excellent written and verbal communication skills, especially in English.
• Strong interpersonal and relationship-building skills.
• Good persuasion skills and a proactive approach.
• Patience and the ability to handle stakeholder queries tactfully.
• Willingness to learn new technologies and ERP solutions.

What You Will Gain

• Opportunities to learn tools and emerging technologies.
• Exposure to premium institutions and professionals across the country.
• Opportunities for professional development and career growth.

Skills

• Stakeholder Communication
• Basic Computer Knowledge
• Customer-Centric Approach
• Problem-Solving and Query Handling
• Good Communication Skills

Resume is Compulsory