ERP Administrator

Socomec Group; Gurugram District; On-site; INR 350,000 - 500,000; Full time

Job summary

Socomec Group in India is seeking an ERP Support Specialist with 2-3 years of Level 1 user support experience for ERP projects, including migrations, feature enhancements and general business applications. This role focuses on delivering reliable user assistance and ensuring smooth operation of ERP systems within a manufacturing context.

The ideal candidate has hands-on exposure to Infor ERP LN and SAP Business One, a functional understanding of key business processes, and strong analytical and

Qualifications

• 2-3 years of Level 1 ERP user support experience.
• Experience with ERP migrations and feature enhancements.
• Knowledge of ERP customization, reporting and system administration.
• Strong analytical, troubleshooting and problem-solving skills.
• Able to manage multiple priorities in a fast-paced environment.
• Excellent written and verbal communication.

Skills

ERP support

ERP migrations

Analytical skills

Troubleshooting

Communication skills

Multitasking

Customer-focused

Stakeholder engagement

Tools

Infor ERP LN

SAP Business One

Job description

• 2-3 years of experience providing Level 1 user support for ERP projects, including migrations, feature enhancements and general business applications.
• Hands-on exposure to ERP platforms such as Infor ERP LN and SAP Business One is preferred.
• Functional understanding of key business processes, including sales administration, supply chain, production, finance and quality.
• Knowledge of ERP customisation, specific developments, reporting and system administration.
• Strong analytical, troubleshooting and problem-solving skills, with the ability to recommend effective solutions.
• Ability to manage multiple priorities and projects in a fast-paced, evolving environment.
• Quick learner with an understanding of manufacturing operations and an aptitude for adopting new technologies.
• Customer-focused, responsive and committed to delivering a positive user-support experience.
• Comfortable working in a multicultural and international environment.
• Strong written and verbal communication skills for engaging effectively with internal and external stakeholders.