Enterprise Resource Planning Advisor

NTT DATA, Inc.; Bengaluru; On-site; INR 1,500,000 - 2,800,000; Full time

Job summary

NTT DATA, Inc. in Bengaluru seeks an experienced Microsoft Dynamics 365 CRM Senior Developer with hands-on expertise in Dynamics 365 Sales, Power Platform, Dataverse, and Azure. You will design, customize, integrate, and support enterprise Dynamics 365 CRM solutions.

Responsibilities include designing and developing Sales solutions, building plugins, APIs, and web resources, configuring tables and forms, and enabling DevOps workflows across environments.

Qualifications

• 6–8 years of hands-on Microsoft Dynamics 365 CRM/CE development experience.

Responsibilities

• Design, develop, customize, and enhance Microsoft Dynamics 365 Sales solutions.

Skills

Dynamics 365 CRM

Dynamics 365 Sales

C# / .NET

JavaScript / TypeScript

Power Platform

Dataverse

Azure

Azure DevOps

CI/CD

Problem Solving

Communication

Tools

Azure Functions

Logic Apps

Service Bus

Web API

Git

REST APIs

Power Automate

Power Apps

Job description

We are looking for an experienced Microsoft Dynamics 365 CRM Senior Developer with strong hands‑on expertise in Dynamics 365 Sales, Power Platform, Dataverse, and Azure. The candidate will be responsible for designing, developing, customizing, integrating, and supporting enterprise Dynamics 365 CRM solutions.

Key Responsibilities

• Design, develop, customize, and enhance Microsoft Dynamics 365 Sales solutions.
• Strong understanding of Sales processes including Lead, Account, Contact, Opportunity, Product, Price List, Quote, and Order Management.
• Develop C#/.NET Plugins, Custom APIs/Actions, JavaScript/TypeScript, Web Resources, and Business Process Flows.
• Configure Dynamics 365 tables, forms, views, business rules, security roles, teams, dashboards, and solution components.
• Develop Model‑Driven Apps, Canvas Apps, and Power Automate cloud flows using Power Platform.
• Design and develop integrations using Azure Functions, Logic Apps, Service Bus, REST/Web APIs, and Custom Connectors.
• Work with Dataverse Web API, FetchXML, QueryExpression, and Dynamics 365 SDK.
• Implement authentication/integration using Microsoft Entra ID (Azure AD), OAuth 2.0, and App Registrations.
• Implement error handling, logging, monitoring, and performance optimization across CRM and Azure integrations.
• Support ALM, solution management, Azure DevOps, Git, and CI/CD deployments across Dev, SIT, UAT, and Production environments.
• Participate in technical design, development, code reviews, troubleshooting, deployments, and production support.

Mandatory Skills

• 6–8 years of hands‑on Microsoft Dynamics 365 CRM/CE development experience.
• Strong experience with Dynamics 365 Sales Module.
• Strong hands‑on experience in C#, .NET, Plugins, JavaScript/TypeScript, Custom APIs, and Web Resources.
• Strong experience with Microsoft Dataverse and Model‑Driven Apps.
• Hands‑on experience with Power Automate and Power Apps.
• Strong integration experience with Azure Functions, Logic Apps, Service Bus, and REST APIs.
• Good knowledge of Dynamics 365 security model and solution management.
• Experience with Azure DevOps, Git, CI/CD, and Power Platform ALM.
• Strong troubleshooting, analytical, communication, and problem‑solving skills.

Good to Have

• PCF Control development using React/TypeScript.
• Power Pages.
• Azure API Management, Key Vault, and Application Insights.
• Experience integrating D365 CRM with Microsoft 365, or third‑party applications.
• Copilot Studio / AI Builder exposure.
• Experience mentoring developers and conducting code reviews.

Preferred Certifications

PL-400 / PL-200 / MB-210 / PL-600 or relevant Microsoft Dynamics 365, Power Platform, or Azure certifications.