Enterprise Learning Operations

Saaki Argus And Averil Consulting; Thiruvananthapuram; On-site; INR 1,200,000 - 2,400,000; Full time

Job summary

Saaki Argus And Averil Consulting is seeking an experienced Learning Operations & Governance professional to streamline enterprise learning across the organization. You will manage learning platforms, coordinate training programs, and track learning effectiveness.

Responsibilities include managing LMS, developing structured learning journeys, and supporting product training with SMEs. You will drive platform adoption, collaborate with product and tech teams, and report on learning outcomes for

Qualifications

• 6–10 years of experience in Learning Operations, Enterprise Learning, or SaaS enablement.
• Hands-on experience managing an LMS or enterprise learning platform.
• Strong program governance, coordination, and execution skills.
• Experience delivering dashboards, trackers, reports, learning calendars, and operational processes.
• Ability to translate business requirements into structured, measurable learning initiatives.
• Familiarity with AI-enabled learning tools or digital adoption platforms.

Responsibilities

• Manage day-to-day learning operations: calendars, trackers, dashboards, action logs, and monthly reports.
• Ensure timely delivery of learning initiatives with clear ownership and measurable outcomes.
• Monitor progress, follow up with stakeholders, and maintain visibility across programs.
• Manage LMS and internal learning platforms; maintain learning paths and completion records.
• Develop product/technical learning enablement with SMEs; translate complex info into learning materials.
• Create onboarding programs and role-based learning journeys for India and global teams.
• Coordinate training aligned with product updates and feature releases.
• Support AI-enabled learning adoption and track platform usage and impact.
• Prepare data-driven monthly reports and insights for leadership.
• Drive stakeholder alignment and ensure learning commitments are met.

Skills

Program management

Stakeholder coordination

Learning operations

LMS management

Reporting & analytics

AI-enabled learning

Learning tech tooling

Education

B.Tech / BE or MBA preferred

Tools

LMS platforms

Dashboards & trackers

Knowledge of GPT-based tools

Job description

• We are looking for an experienced Learning Operations & Governance professional to manage and streamline enterprise learning initiatives across the organization. The role involves managing learning platforms, coordinating training programs, developing structured learning journeys, supporting product training, and tracking learning effectiveness.
• The ideal candidate will have strong program management, stakeholder coordination, reporting, and learning technology skills, along with an interest in AI-enabled learning solutions.

Key Responsibilities

• Manage day-to-day learning operations, including calendars, trackers, dashboards, action logs, and monthly reports.
• Ensure learning initiatives are delivered on time with clear ownership, timelines, and measurable outcomes.
• Monitor progress, follow up with stakeholders, and maintain visibility across ongoing learning programs.
• Manage the Learning Management System (LMS) and internal learning platforms.
• Maintain learning paths, training modules, user journeys, completion records, and reporting dashboards.
• Ensure learning content is accurate, relevant, up to date, and easily accessible to employees.
• Drive platform adoption and improve the overall employee learning experience.
• 3. Product & Technical Learning Enablement
• Collaborate with Product, Technology, Customer Enablement, and subject-matter experts (SMEs) to develop structured learning programs.
• Translate complex product and technical information into practical learning materials.
• Develop product training modules, role-based learning paths, capability maps, and deployment-related learning resources.
• Coordinate training activities aligned with product updates and new feature releases.
• 4. New Hire Onboarding & Role-Based Learning
• Develop and manage structured onboarding programs for new employees across India and global teams.
• Create role-specific learning paths for employees in Product, Technology, Customer Enablement, and Delivery functions.
• Track learning progress and readiness milestones to help employees become productive in their roles quickly.
• 5. Product Release & Change-Related Learning
• Establish a structured process for delivering learning initiatives aligned with product releases and capability updates.
• Coordinate with relevant teams to communicate product changes, their business impact, and implications for clients and delivery teams.
• Ensure employees receive timely and relevant training to support product adoption and implementation.
• 6. AI-Enabled Learning & Digital Adoption
• Support the adoption and continuous improvement of AI-enabled learning platforms, knowledge assistants, and GPT-based learning tools.
• Monitor usage, identify knowledge gaps, and curate relevant learning content.
• Encourage the effective and responsible use of AI tools for employee learning and knowledge sharing.
• Explore opportunities to use AI and agentic workflows to develop learning assistants and just-in-time performance support solutions.
• Track learning effectiveness beyond course completion rates, including platform adoption, employee readiness, engagement, feedback, and role-based progress.
• Monitor time-to-productivity indicators and other relevant business impact measures.
• Prepare concise, data-driven monthly reports and insights for leadership.
• Identify opportunities to improve learning processes and overall program effectiveness.
• 8. Stakeholder Management
• Act as the coordination point between Learning, Product, Technology, HR, Customer Enablement, and business teams.
• Gather learning requirements, coordinate with SMEs, and ensure timely availability of training content.
• Drive stakeholder alignment, manage dependencies, and ensure learning commitments are delivered within agreed timelines.
• Required Skills & Qualifications
• 6–10 years of experience in Learning Operations, Enterprise Learning, Learning & Development Operations, SaaS Enablement, Product Training Operations, Customer Enablement, or Learning Program Management.
• Hands-on experience managing an LMS or enterprise learning platform.
• Strong program management, governance, and execution skills.
• Experience managing dashboards, trackers, reports, learning calendars, and operational processes.
• Ability to collaborate with SMEs, Product, Technology, and business stakeholders.
• Strong communication, content structuring, analytical, and organizational skills.
• Experience developing onboarding programs and role-based learning journeys.
• Ability to translate business requirements into structured and measurable learning initiatives.
• Familiarity with AI-enabled learning tools, digital adoption platforms, or knowledge management solutions.
• Ability to work independently, manage multiple priorities, and drive initiatives in a fast-paced environment.

Preferred Experience

• Experience in SaaS, fintech, banking technology, enterprise software, consulting, or product-based organizations.
• Exposure to product enablement, capability development, change management, or agile learning programs.
• Experience supporting onboarding for specialist, mid-level, or senior employees.
• Familiarity with AI-powered learning platforms, GPT-based knowledge tools, learning copilots, or enterprise knowledge assistants.
• Experience applying AI or agentic workflows to learning, knowledge management, or employee support.
• B.Tech or a relevant bachelor's degree; MBA preferred.