Enterprise Client Relations Executive

PurpleRain; Bengaluru; On-site; INR 180,000 - 300,000; Full time

Benefits offered by this job

Free snacks

Free coffee

Free beer

Happy hour

Company swag

Casual dress code

Fantasy sports events

Walkable city access

Job summary

PurpleRain in Bengaluru seeks a dynamic professional to drive sales, business development, and client support across multiple domains. You will collaborate with virtual teams, develop proposals, and identify upsell opportunities while contributing to marketing content.

The role requires strong communication, negotiation, and multitasking skills, with exposure to articles and blogs. Join a fast-paced startup environment with growth opportunities in an international setup.

Qualifications

• 1–3 years of relevant experience in sales or BD.
• Strong communication and networking skills.
• Excellent verbal, written and presentation abilities.
• Strong negotiation capabilities.
• Ability to juggle multiple priorities and meet deadlines.
• Exposure to writing articles, blogs, forums.

Responsibilities

• Establish and deepen relationships with clients as the primary PurpleRain contact.
• Communicate updates, information, concerns and suggestions to clients.
• Anticipate customer needs and identify issues; propose solutions.
• Identify upsell opportunities and tailor value propositions.
• Collaborate with Sales to develop new business proposals.
• Respond to RFIs/RFPs professionally and creatively.
• Understand client needs and help develop tailored digital marketing proposals.
• Collaborate with Sales Specialists and Customer Support as a team.
• Prepare and write articles, marketing materials, and web content.
• Source and develop content for websites, magazines, and blogs.
• Moderate user-generated content on social channels.
• Win and secure business by making client calls.

Skills

Sales/BD experience

Customer service mindset

Verbal/written/presentation skills

Negotiation skills

Multitasking & deadlines

Content writing exposure

Hosting industry knowledge (plus)

Tech learning aptitude

Networking & sociable

Education

Bachelor’s degree in Business studies

Job description

Are you smart? Does sales speech and content come naturally to you? Love to speak to clients for support and some upselling…read on…this job is for you!

This is a multi disciplinary role for those who are looking to work in a disruptive lean startup environment.

This is for those who are looking for a challenging and unusual role, with exposure to multi domain expertise not limited to playing the role of Sales, Business Development, Customer support and marketing.

We are one among the FEW distributed startups in India where you will collaborate along side of several virtual teams spread across the globe.

Description about the Role:

• Establish and deepen relationships with clients by understanding their business objectives and providing exemplary support as their primary contact within PurpleRain.
• Communicate frequently with clients on updates, information, concerns and suggestions
• Proactively anticipate customer needs and identify any potential issues. Create recommendations and facilitate action for resolution.
• Identify opportunities for potential upsell opportunities and create value specific to opportunity
• Work closely with the Sales team to develop new business proposals
• Respond to incoming Requests for Information (RFIs), Requests for Proposals (RFPs) in a Professional and creative manner
• Understand a prospect’s business needs and work with the management teams to develop a tailored digital marketing proposal
• Work closely as a team with the Sales Specialists and Customer support
• Preparing and writing articles, marketing brochures, press releases and other web content.
• Sourcing and developing content for websites/magazines/blogs
• Moderating user-generated content such as message Facebook pages/posts/twitter replies.
• Winning and securing business for the organization by making calls to the prospective clients

Desired Skills and Experience

• Experience in sales and business development is a plus
• Customer service minded
• Excellent verbal, written and presentation skills.
• Strong negotiation skills
• Ability to juggle different priorities and meet deadlines.
• Exposed to Articles writing, blogs/forums
• Experience in the hosting industry is a big plus
• Aptitude & willingness to learn technology.
• Self-confident and sociable — ability to network effectively.

Eligibility

• A College / University Degree in Business related studies
• Relevant experience of 1-3 years.

What we offer:

• You will work in an internationally oriented company located in Bangalore.
• Dynamic work environment, flat hierarchies and fast decision-making routes.
• You will work together with all other employees from different businesses areas and will be thus involved in the development of the business.
• With our rapid growth you will have the opportunity to develop yourself professionally and also to take responsibility increasingly.
• Remuneration — Up to 3.0 L per annum (Subjective to experience, qualification & other parameters).

Why you should join PurpleRain:

• Free snacks, because we need fuel!
• Free coffee, because how else are you going to pound away at the keyboard all day?
• Free beer, because most people know not to drink it during the day, and it’s nice to know it’s there.
• Happy hour — a great time to consume the aforementioned beer. Giving the team a sanctioned way to let loose and hangout brings employees together and makes them appreciate their company and each other.
• Company swag, such as coozies and tees.
• Casual dress code, because no one feels very comfortable in a pantsuit and pumps.
• Fantasy football and March Madness tournaments.
• And walkable access to the best Restaurants, clubs and hangouts in the city!! We are situated just next to 100 feet road, Indira Nagar

PurpleRain is a small company with a big ambition, focused on delivering innovation and results.

PurpleRain delivers fierce digital strategies, analyses and marketing tactics to aspiring, driven brands with a burning desire to compete. Poised to help the clients strike at the right moment, we create, implement and measure outcomes-based strategies that produce quantifiable results and challenge the status quo.