Enrolment Administrator - JHB

MANCOSA; India; On-site; INR 1,063,000 - 1,417,000; Full time

Job summary

MANCOSA in Gauteng is hiring an Enrolment Administrator to support Student Advisors and the Enrolment Manager. You will manage the enrolment funnel, compile applications, ensure data accuracy, and comply with data standards.

You will handle CRM/database systems, generate daily reports, assist with outreach initiatives, and provide event support for Open Days, Orientation, Exams, and Graduation. A Matric/Grade 12 plus a related diploma or certificate is required.

Qualifications

• Matric/Grade 12 or equivalent is essential.
• Diploma or certificate in Office Administration, Sales or Marketing is desirable.
• Proficient in Excel, Word, Outlook and CRM/database systems.
• One year of office administration or data entry experience required.

Responsibilities

• Compile and verify incoming prospective student applications against acceptance criteria.
• Maintain up-to-date tracking of applications, enquiries, and waiting lists.
• Prepare daily call records, trackers, and management reports.
• Assist with student outreach and ensure 24-hour response to inquiries.
• Provide logistical support for Open Days, Orientation, Exams, and Graduation.

Skills

Data accuracy

Communication skills

Telephone etiquette

Adaptability

Target-driven environment experience

Education

Matric/Grade 12

Diploma/Certificate in Office Administration or Sales or Marketing

Tools

Microsoft Excel

Microsoft Word

Outlook

CRM/database systems

Job description

Job category: Others: Education and Training

Location: Gauteng

Contract: Fixed Term Contract

EE position: Yes

Introduction

MANCOSA, a DHET registered, and CHE accredited private higher education distance education provider, offering undergraduate and postgraduate Education qualifications, has the following vacancy available: Enrolment Administrator

CORE PURPOSE

MANCOSA is seeking anEnrolment Administrator to provide critical administrative support to our Student Advisors and Student Enrolment Manager. In this role, you will be the engine behind our enrolment funnel, ensuring that prospective student applications are compiled perfectly, systems are kept up to date, and data compliance standards are strictly met to help our team achieve maximum enrolment capacity.

CORE FUNCTIONS INCLUDE:

• Application Processing: Efficiently compile incoming prospective student applications, verify them against strict academic acceptance criteria, and process them seamlessly through internal channels.
• Data & CRM Management: Maintain flawless, up-to-date tracking records of applications, enquiries, and waiting lists while filtering out duplicate or unresponsive data.
• Operational Reporting: Prepare and submit accurate daily call records, statistical trackers, and performance reports to management.
• Enrolment Support: Assist with student outreach projects and ensure all initial digital inquiries receive relevant documentation within a tight 24-hour window.
• Event Assistance: Provide logistical and administrative support on the ground during key institutional events, including Open Days, Orientation, Exams, and Graduation.
• Qualifications: Matric/Grade 12 or equivalent is essential. A Diploma or Certificate in Office Administration, Sales, or Marketing is highly desirable.
• Experience: Minimum of one year of experience in an office administration, data capturing, or clerical support role. Experience navigating a target-driven environment is a strong advantage.
• Technical Savvy: High proficiency in Microsoft Office tools (specifically Excel, Word, and Outlook) and experience operating CRM/database systems.
• Key Attributes: Strong focus on data accuracy under tight timelines, exceptional professional communication/telephone etiquette, and a resilient, adaptable approach to changing priorities.