Manager - Academic and Student Affairs (Programme Management)

Indian School of Business; Sahibzada Ajit Singh Nagar; On-site; INR 800,000 - 1,200,000; Full time

Job summary

A leading educational institution in Sahibzada Ajit Singh Nagar seeks a Manager for Academic and Student Affairs. This role requires oversight of student activities, faculty coordination, and program execution, ensuring a supportive academic environment. Ideal candidates will have significant experience in education management and strong proficiency in relevant software. This is a full-time mid-senior level position with responsibilities extending beyond regular hours.

Qualifications

• 6-10 years of relevant experience is desirable.
• Proficiency in managing academic processes and logistics.

Responsibilities

• Manage student enquiries and programme logistics.
• Coordinate academic delivery and faculty support.
• Oversee execution of academic programs and resources.

Skills

MS Office

SAP

LMS

Interpersonal skills

Communication

Multitasking

Problem solving

Attention to detail

Data management

Job description

Manager - Academic and Student Affairs (Programme Management)

Job Purpose

The Manager – Academic and Student Affairs (ASA) plays a pivotal role in ensuring the smooth execution of academic programs and fostering a supportive, enriching environment for students. This role involves managing student enquiries, programme logistics, academic processes, faculty coordination, and liaising with both internal and external stakeholders to deliver high-quality academic services.

Job Outline

Student Engagement

• Organize and oversee student-centric activities such as workshops, guest lectures, and engagement events.
• Serve as the primary liaison between the ASA office and students, ensuring timely communication, addressing concerns, and facilitating regular student meetings.
• Maintain and update comprehensive student records, including scores, grades, leave of absence, and rejoining details.

Academic Coordination & Systems Management

• Ensure timely and accurate data entry into academic platforms like SAP and LMS, including grades and course information.
• Coordinate with the AA team and faculty to ensure seamless academic delivery, including course outline dissemination, grade submission, and classroom readiness.
• Support internal academic audits by compiling and submitting data, addressing queries, and implementing process improvements as required.

Faculty Support

• Act as the central point of contact for faculty, providing logistical and academic support for course delivery.
• Facilitate the preparation and distribution of course materials and manage classroom logistics, including AV setups and other instructional tools.

Programme Execution & Academic Services

• Ensure the effective execution of academic programs, including classroom management, exam scheduling, student group allocation, and logistical planning.
• Oversee timely issuance of program materials such as textbooks, course packs, and reference materials.
• Respond to student and executive queries promptly and professionally, providing logistical and academic support during and after the program.

Reporting & Budgeting

• Prepare and maintain all MIS reports related to the program.
• Contribute to the preparation and tracking of the annual program budget in consultation with reporting managers.

Job Specification

Specific Skills

• Proficiency in computers – MS Office, SAP, LMS.
• Interpersonal skills, sense of urgency, multitasking, effective communication, problem solving, coordination, attention to detail, data management.

Desirable Experience - 6-10 years

Job Interface / Relationships

Internal

• Registrar’s Office
• Academic Associates
• Marketing
• Admissions
• Finance

External

• Students
• Applicants
• Faculty
• Statutory Auditors

Additional Responsibilities

• Coordinate with faculty for all programme related requirements – 20%
• Coordinate with students, respond to queries on time and escalate where supervisor guidance is required – 20%
• Coordinate with vendors and other departments – 15%
• Manage SAP, LMS systems, budget, and add value to other departmental programmes – 15%
• Total time spent on all responsibilities – 100%

Any Other Significant Input

The position requires working on weekends and long hours while teaching is in progress. The job holder may be required to travel and stay on/off campus during term weeks.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Administrative

Industries

• Higher Education