Engineering Manager | Bangalore | Premium Institute Only - IIT (M,D,B,K),NIT, BITS, IIIT, VIT

Reach; Bengaluru; On-site; INR 2,500,000 - 3,500,000; Full time

Benefits offered by this job

Direct influence on product roadmap

Opportunity to present at industry conferences

Fast-scaling startup environment

Job summary

A global SaaS platform is seeking an experienced Engineering Manager based in Bangalore, India. In this role, you will lead and mentor a team of engineers while directly influencing product and business strategies. The ideal candidate will have over 11 years of experience, including managing engineering leads, and will be adept in cloud technologies and distributed systems. The role offers immense strategic impact within a rapidly growing organization.

Qualifications

• Minimum 11+ years of experience with at least 3-4 years managing managers.
• Experience building distributed systems and cloud-based microservices architectures.
• Proven track record of maintaining >90% on-time delivery.

Responsibilities

• Lead a team of 7-10 engineers across multiple pods.
• Implement quality gates and automated testing processes.
• Contribute to pricing strategy discussions and client escalations.

Skills

Technical leadership

Business acumen

Team building

Problem-solving

Education

B.Tech/M.Tech from IIT, IIIT, NIT, BITS, VIT or equivalent

Tools

Java

AWS

SpringBoot

New Relic

Datadog

Job description

Reach is a global SaaS platform powering the next generation of network-based services. Companies use our end-to-end platform to launch, operate, and scale innovative wireless, broadband, and IoT services in record time.

Website: https://www.reachplatform.com/

Engineering Manager

Engineering Managers at Reach are technical leaders with sharp business acumen who build high‑velocity teams while maintaining engineering excellence. You’ll report to the VP of Service Delivery and work closely with our co‑founder team on strategic decisions.

Location

Bangalore

What Makes This Role Different

• Direct Business Impact: Your technical decisions affect client revenue and our platform economics
• Speed + Quality: Ship fast without breaking things – we maintain 99.9% uptime for production MVNOs
• Strategic Influence: Present to clients, shape product roadmap, drive make‑vs‑buy decisions

We’re looking for someone who can code‑review a pull request in the morning and present a technical roadmap to a Fortune 500 client in the afternoon.

A Day in the Life

• Sprint planning with India team across 3 engineering pods
• Architecture review for new real‑time billing module
• Client escalation call (US Timezone) – translate technical constraints into business solutions
• Co‑founder review – present Q1 delivery forecast with risk mitigation
• Code review + mentoring session with senior engineers

Roles and Responsibilities

Team Leadership & Delivery

• Build and Lead High‑Performing Teams: Build and lead 7‑10 engineers across 3‑4 pods to build and scale highly reliable, secure, and performant systems throughout the product development lifecycle
• Own Delivery Metrics: Maintain >95% on‑time delivery rate with defined quality gates. Zero P1 bugs in production launches
• Predict and Prevent: Surface blockers 2 sprints ahead, not during sprint review. Escalate fast with proposed solutions
• Client Commitments: Treat go‑live dates as non‑negotiable. Build buffer into plans, not excuses into timelines
• Quality Gates: Implement automated testing coverage >80%. Ensure availability, reliability and scalability as per defined SLAs

Business & Strategic Thinking

• Revenue Impact: Understand how your technical decisions affect client economics and our platform margins. Contribute to pricing strategy discussions
• Build vs. Buy Decisions: Make pragmatic decisions between custom builds and third‑party integrations with clear ROI analysis
• Product & Roadmap Influence: Understand and influence the product and business roadmap. Build consensus with all stakeholders
• Client Escalations: Jump on calls within 30 minutes for P1 issues. Translate technical complexity into business language clients understand
• Cross‑Functional Collaboration: Work daily with Finance (revenue forecasts), Design (UX decisions), DevOps (infrastructure costs), Content (documentation) to streamline operations

Technical Leadership

• Hands‑On Technical Leader: Roll up sleeves to debug critical production issues or unblock teams on complex problems. Drive adherence to best practices and architectural guidelines
• Technology Roadmap: Contribute and influence the technology roadmap as part of the tech leadership team. Research emerging technologies and propose adoption where relevant
• Metrics‑Driven Decisions: Make decisions based on data from Datadog, New Relic, Looker – not gut feel. Set actionable goals in the form of OKRs
• Engineering Excellence: Drive a results‑driven engineering culture with strong bias for action. Prioritize speed without compromising quality
• Talent Development: Hire, mentor, and coach the best engineering and management talent. Hold team accountable for meeting high standards backed by metrics

Requirements Education & Experience

• Premium Institution: B.Tech/M.Tech from IIT, IIIT, NIT, BITS, VIT or equivalent premier institution
• Experience: Minimum 11+ years with at least 3‑4 years managing managers (not just individual contributors)

Technical & Leadership Acumen

• Track Record: Strong technical & product acumen with proven track record of building and leading multiple engineering teams of strong Software Engineers, Engineering Managers & Project Managers
• Platform Experience: Demonstrated experience with building and delivering internet‑scale products/services in one or more platforms: Native mobile (Android/iOS), Web (Angular/React/NodeJS), Backend (Java/GoLang)
• Distributed Systems: Experience with building distributed systems and microservices architecture in the Cloud (AWS/Azure/GCP) with exposure to Java, Dropwizard/SpringBoot, Kafka, DynamoDB, MongoDB, Redis, Elastic Search, MySQL, ELK
• System Design Fundamentals: Strong fundamentals in system design/architecture, object‑oriented concepts, design patterns and non‑functional requirements

Business Acumen

• Business Outcomes: Proven track record of translating technical roadmaps into business outcomes (revenue growth, cost reduction, market expansion)
• Executive Presence: Experience presenting to C‑level executives and enterprise clients with ability to articulate complex technical concepts in business terms
• Strategic Thinking: Proven experience with directly interacting with Business/Product/Ops leaders in defining/influencing/delivering the roadmap into tangible and measurable outcomes
• ROI‑Driven Decisions: Demonstrated ability to make build‑vs‑buy decisions with ROI justification

Execution Excellence

• Delivery Track Record: Proven track record of maintaining >90% on‑time delivery in fast‑paced environments
• Full Product Lifecycle: Exposure to complete product lifecycle including design, development, testing, deployment (CI/CD), monitoring and maintenance
• Hands‑On Problem Solving: Comfortable to roll up sleeves and dive deep into business dashboards (Looker/Metabase) and system monitoring dashboards (New Relic, Datadog) to assess system health
• Escalation Management: Experience managing client escalations and turning them into process improvements
• Project Management Principles: Strong project management fundamentals – you know the difference between blocker and dependency

Culture Fit

• Startup DNA: Self‑driven, comfortable with fast‑paced, agile, always‑on, highly ambiguous startup environment with customer obsession
• Ownership Mindset: We seek very high levels of ownership. Going beyond your role & contributing to making the organization better is an expectation, not a bonus
• Communication: Excellent written and verbal communication skills with ability to articulate and present to all levels in the organization in a precise and concise manner

Nice‑to‑Haves

• Telecom/MVNO Domain: Understanding of eSIM, HLR/HSS, billing systems, or wireless service delivery platforms
• Global Team Experience: Exposure to managing global teams (US, Canada, India) and async collaboration
• Scale Experience: Experience supporting platforms processing millions of transactions per day
• Open Source Contributions: Active contributions to open‑source projects or technical thought leadership

What We Offer

• Strategic Impact: Direct influence on product roadmap and company strategy through co‑founder review meetings
• Learning Curve: Learn telecom domain while building scalable SaaS. Opportunity to present at industry conferences
• Rapid Growth: Fast‑scaling startup where your decisions today shape the company tomorrow
• Global Exposure: Interact with Fortune 500 clients and enterprise CTOs across US, Canada

Ready to make an impact? We’re looking for leaders who don’t wait for clarity—they create it.