Senior Product Manager

Deutsche Telekom Digital Labs; Gurugram District; On-site; INR 4,000,000 - 7,000,000; Full time

Benefits offered by this job

AI tools on us

Coursera & Udemy access

Uncapped leaves & sabbatical options

Maternity & paternity leave

Job summary

Deutsche Telekom Digital Labs in India seeks a Builder-at-Heart to lead high-traffic B2C product initiatives, owning strategy, architecture, and cross-geo team leadership with an AI-first mindset.

You will recruit top talent, mentor engineers and product managers, and ensure scalable platforms, strong customer outcomes, and measurable success metrics such as Digital Sales Coverage and Customer NPS.

Qualifications

• 9+ years of experience building high-traffic B2C products.
• Proven track record of scaling large-scale e-commerce platforms.
• Deep understanding of system architecture, API design, and data schemas.
• Experience building and scaling elite product teams across multiple geographies.

Responsibilities

• Drive the North Star: Digital Sales Coverage and Customer NPS with a frictionless customer experience.
• Architectural ownership: evolve platforms from 0-to-1 and 1-to-100 with modern architectures.
• Build and lead a high-performance product organization across multi-geo teams.
• Hire top product talent and mentor team members to advance Product Craft.
• Drive alignment across diverse stakeholders to maintain global standards with local nuances.
• Hands-on execution: bridge high-level strategy with deep-dive technical sessions and delivery.
• Lead B2C & E-Commerce scale initiatives and ensure scalable, robust platforms.

Skills

B2C product leadership

Scale e-commerce

System architecture

API design

Data schemas

Talent magnet

Multi-geo leadership

Hands-on execution

Mentorship

Job description

Deutsche Telekom Digital Labs is the engineering hub of Deutsche Telekom, Europe’s #1 telecom brand. We build the digital products that millions of customers across Europe use every day. AI-first by design, we don't just adopt new technology, we build with it.

You will be part of Deutsche Telekom:

#1 most valuable telecom brand in the world, and #11 across all brands (Brand Finance Global 500, 2026)

• Top 100 in the Fortune Global 500 (#72 in 2025)
• EUR 119 billion Group revenue in 2025
• 273 million+ mobile customers in 50+ countries

ABOUT THE TEAM

With the right team, anything is possible.

This is where ideas meet reality, fast. If you think like a founder, obsess over the customer, and believe the best products are never finished, this is your team. We ideate, build, ship, and start again before most teams have finished their first meeting. No gatekeeping, no waiting, just the relentless pursuit of something better than what exists today.

YOU ASK WHAT’S IN IT FOR YOU? WE SAY,

• AI tools, on us — Every engineer ships with AI. Coding agents, token budgets and hackfests to build what's next.
• Grow faster — Free Coursera & Udemy access, certifications and internal mobility across teams.
• Time to recharge — Uncapped leaves, birthday leave, flexible hours, and sabbatical options.
• Family first — 9 months maternity on full pay, 15 days paternity, crèche support, infertility treatment and adoption leave.
• Health & wellness — Medical cover up to ₹15L for you and your family, unlimited free doctor consults, 24/7 counselling and free Cult.fit membership.
• Money & everyday — Flexi benefits for car, fuel and books. Free meals and snacks on campus. Monthly phone and broadband allowance, plus relocation support when you need it.

What exactly is the objective of this role?

We are looking for a Builder-at-Heart. You aren’t just a manager of roadmaps; you are a practitioner who thrives on technical complexity. You are a strategist who understands B2C psychology, an e-commerce expert who knows how to scale platforms, and a leader who is willing to get their hands dirty to drive highly complex, organization-wide projects to the finish line.

What will be my Key Responsibilities?

• Drive the North Star: You are accountable for Digital Sales Coverage and Customer NPS. Your success is measured by creating a frictionless experience that drives repeat behavior and long-term loyalty, not just a one-time transaction.
• Architectural Ownership: Lead the evolution of our e-commerce platforms from 0-to-1 and 1-to-100. Oversee the high-stakes transition from fragmented legacy environments to a modern, high-speed unified architecture.
• World-Class Team Architect: You are responsible for building a high-performance product organization from the ground up. This involves:
• Hiring with a High Bar: Actively sourcing and recruiting the top 1% of product talent.
• Active Mentorship: Elevating the "Product Craft" of your team through hands-on coaching and setting clear career trajectories.
• Performance Rigor: Having the decisiveness to "weed off" misfits or underperformers who do not meet the team's pace, quality, or cultural standards.
• Multi-Geo Stakeholder Diplomacy: Navigate and lead product strategy across multi-cultural teams. You must be able to drive alignment across diverse stakeholders, ensuring a global standard of excellence while respecting local market nuances.
• Hands-on Execution: We need a leader who can move from a high-level board presentation to a deep-dive technical session. You will directly steer the most complex, high-impact projects.
• B2C & E-Commerce Scale: 9+ years of experience building high-traffic B2C products and a proven track record of scaling large-scale e-commerce platforms.
• Technical Depth (The "Builder" Requirement): You must have a deep interest in how things work under the hood. You are expected to understand system architecture, API design, and data schemas. You should be able to challenge engineering estimates on the technical approach itself, ensuring we build for scalability rather than just "patching" problems.
• Talent Magnet: Proven experience in building and scaling elite product teams. You have a reputation for attracting top talent and maintaining a high-performance culture.
• Multi-Cultural Grit: Demonstrated success in multi-geo environments, with the ability to drive alignment across different work cultures and time zones without losing speed.
• Change Agent: You have the "grit" to challenge the status quo in a large organization and the leadership skills to bring people along on a transformation journey.

Why This Role?

• Build digital products from scratch on modern, cloud-native infrastructure.
• A real mandate to run lean and AI-first — not lip service, but how we actually operate.
• Influence at both ends — hands-on enough to matter in the detail, senior enough to shape strategy.
• A fast, agile culture where releases ship quickly and your judgment drives the roadmap.

WITH THE RIGHT TEAM, ANYTHING IS POSSIBLE.

If you're looking for an environment that's fun and friendly but incredibly fast-paced; a place where we measure the time between releases in days; a place where our focus begins and ends at the consumer, we'd love to have you!