ENGINEER TECHNICAL SUPPORT - L1

Network Techlab India Limited; Thane; On-site; INR 300,000 - 540,000; Full time

Job summary

Network Techlab India Limited is seeking a Data Centre Engineer for the National Stock Exchange site in Mumbai to support O&M of critical infrastructure.

The role involves shift duty (8 hours) with 24x7 coverage, coordinating OEM/vendor visits, monitoring electrical and environmental systems, and logging maintenance activities. Prior experience in data centres or electrical facilities is preferred.

Qualifications

• Education: ITI Electrical or Diploma Electrical preferred.
• Experience: 1-2 years in data centre or electrical facility maintenance.
• Familiarity with LT/HT panels, UPS, DG sets, and electrical safety is essential.
• Willingness to work in 24x7 shift rotations and weekends.

Responsibilities

• Coordinate OEM/3rd party/vendor visits for preventive maintenance and breakdowns.
• Monitor PACs, UPS, DGs, fire systems, electrical panels; escalate anomalies as needed.
• Perform basic visual checks and initial diagnostics to support vendors.
• Log daily observations and equipment statuses; maintain maintenance records.
• Assist in permit issuance and site access; enforce safety protocols.
• Prepare daily/weekly/monthly facility health and maintenance reports.

Skills

Team coordination

Shift work

Safety protocols

MS Excel logging

Troubleshooting

Vendor coordination

Education

ITI Electrical

Diploma Electrical

Tools

LT/HT panels

UPS

DG sets

Job description

Job Overview

Data Centre Operations & Maintenance (O&M)

Job Location: National Stock Exchange, BKC

Education: ITI Electrical / Electrician / Diploma Electrical

Experience: 1-2 years

Work Hours: Shift Duty of 8 Hours (24x7x365 days)

Key Responsibilities

• OEM / 3rd Party Vendor Coordination
  • Act as the first point of contact for all OEM service partners.
  • Schedule, track, and supervise vendor visits for preventive maintenance and breakdown services.
  • Ensure service reports and checklists are submitted and reviewed after every vendor visit.
• Monitoring & Escalation
  • Monitor infrastructure systems (PACs, UPS, DGs, fire systems, electrical panels, etc.) and promptly escalate anomalies to vendor / OEM.
  • Maintain alertness for any alarms, unusual noises, or irregular functioning of systems and take immediate follow‑up action.
• First‑Level Troubleshooting
  • Perform basic visual checks and initial diagnostics to support vendor / OEM in fault identification.
  • Provide temporary mitigation (if applicable and safe) while vendor / OEM support arrives.
• Routine Inspection & Logging
  • Carry out routine walk‑through inspections to check for leaks, temperature anomalies, noise, vibrations, and physical damages.
  • Log all observations, temperature/humidity data, and equipment statuses as per the daily checklist.
• Permit & Site Access Management
  • Assist in the issuance of Work Permits for OEM/vendor personnel.
  • Ensure adherence to safety protocols, visitor logbooks, and equipment entry/exit tracking.
  • Assist in supervising third‑party vendors during scheduled maintenance and AMC visits.
• Documentation & Reporting
  • Maintain updated service logs, vendor / OEM reports, and asset maintenance history.
  • Generate daily, weekly, and monthly reports for facility health, calls attended, and pending vendor / OEM issues.
• Compliance & Safety Oversight
  • Ensure vendor / OEMs follow site‑specific safety and operational guidelines during work execution.
  • Report any safety violations, near‑misses, or non‑compliance incidents.
• Shift Handover & Team Support
  • Ensure proper shift handover with complete documentation of unresolved issues and scheduled vendor / OEM visits.
  • Support cross‑functional teams (security, housekeeping, NOC) in maintaining facility readiness.
  • Work in rotational shifts including night shifts and weekends.
  • Be available on‑call during emergencies or escalations.
• Manage and monitor Data Centre setup, including electrical panels, DG System, HT / LT Transformer, lighting, distribution network, UPS and Precision Cooling equipment, and Fire/Safety & Security systems.
• Work schedule changes depending on specific site needs. Shifts can be up to 12‑hours and may rotate on a predefined schedule.
• Provides any other engineering activities as required by the Critical Facilities Operations and Maintenance management team.

Qualifications and Skills

• Any Graduate, ITI Electrical (Preferred)
• Proven experience as a Data Centre Engineer or in a similar role with hands‑on experience managing Data Centre infrastructure or Electrical Facility. Electrical Maintenance.
• Knowledge of LT/HT panels, circuit breakers, UPS, and DG sets.
• Hands‑on experience in cable laying, termination, and fault troubleshooting.
• Familiarity with Building Management Systems (BMS), monitoring sensors, and alarm systems.
• Strong observation and troubleshooting ability.
• Willingness to work in shifts (24x7 rotation where required).
• Team coordination & communication skills.
• Basic knowledge of safety protocols and PPE usage.
• Ability to log maintenance activities in MS Excel or digital systems.
• Quick response under breakdown conditions or alarms.
• Read and interpret equipment manuals and schematic diagram.

Soft Skills & Other Competencies

• Strong observation and troubleshooting ability.
• Willingness to work in shifts (24x7 rotation where required).
• Team coordination & communication skills.
• Basic knowledge of safety protocols and PPE usage.
• Ability to log maintenance activities in MS Excel or digital systems.
• Quick response under breakdown conditions or alarms.
• Read and interpret equipment manuals and schematic diagram.