Engineer – System Administration

Linedata; Mumbai; On-site; INR 700,000 - 1,200,000; Full time

Job summary

Linedata in Mumbai is seeking an Engineer – System Administration to manage Microsoft 365 environments, handle incidents, and ensure secure, stable operations across M365 services.

You will administer Exchange Online, SharePoint, Teams, and Azure AD, manage user accounts and access, and work with ITSM tooling such as ServiceNow to resolve requests.

Qualifications

• 2–5 years of Microsoft 365 administration experience.
• Hands-on Exchange Online, Teams, SharePoint, and Azure AD experience.
• Familiarity with ITSM tools such as ServiceNow.

Responsibilities

• Manage user accounts, access, and roles in Microsoft 365.
• Administer Exchange Online, SharePoint, Teams, and Azure AD.
• Handle incidents and service requests via ITSM tools (ServiceNow preferred).
• Monitor M365 service health and troubleshoot issues.
• Manage mailboxes, distribution lists, and access permissions.
• Support security and compliance configurations.
• Assist in email security, phishing protection, and policy enforcement.

Skills

Troubleshooting

Communication skills

Education

Bachelor's degree in IT or related field

Tools

Exchange Online

Teams

SharePoint

Azure AD

ServiceNow

Job description

Role Overview:

We are looking for an Engineer – System Administration to manage and support Microsoft 365 environments. The role focuses on day-to-day administration, incident handling, and ensuring stable and secure operations across M365 services.

Key Responsibilities:

• Manage user accounts, access, and roles in Microsoft 365
• Administer Exchange Online, SharePoint, Teams, and Azure AD
• Handle incidents and service requests through ITSM tools (ServiceNow preferred)
• Monitor M365 service health and troubleshoot issues
• Manage mailboxes, distribution lists, and access permissions
• Support security and compliance configurations
• Assist in email security, phishing protection, and policy enforcement

Required Skills:

• 2–5 years of experience in Microsoft 365 administration
• Hands-on experience with Exchange Online, Teams, SharePoint, Azure AD
• Experience with ITSM tools like ServiceNow
• Basic exposure to Azure or AWS
• Strong troubleshooting and communication skills

Qualification:

Bachelor’s degree in IT or related field