As a M365 Engineer, you will be responsible for managing, maintaining, and optimizing our organization's M365 environment. You will play a critical role in ensuring the integrity, security, and efficiency of our email systems and identity management processes.
Key Responsibilities
- Exchange Online Management:
- Administer and manage Exchange Online services, including mailboxes, groups, rules, and policies.
- Implement and maintain email authentication security measures via Defender for Office 365 Exchange Online Protection.
- Identify, diagnose, and troubleshoot complex issues related to Exchange Online and its dependencies throughout end-to-end mail flow.
- Monitor and optimize the performance and availability of Exchange Online services.
- Conduct regular system audits to ensure compliance with company policies and industry standards.
- Identity Lifecycle Management:
- Managing identity and access in the Microsoft Cloud including secure Hybrid environments (sign-on security, MFA, device sign-on methods, Azure Seamless SSO, application registration).
- Implement and enforce identity and access management policies (compliance and conditional access policies, device compliance policy, conditional access policy, PIM, RBAC, user risk and sign-in risk policy).
- Knowledge of SAML, OpenID Connect, OAuth, JSON, SPML, SCIM, XACML integration standards.
- Coordinate with IT security teams to ensure the security of identity management solutions.
- Troubleshoot and resolve identity-related issues.
- Collaboration and Support:
- Collaborate with cross-functional teams to integrate Exchange Online and identity management solutions with other IT systems.
- Provide expert-level support and training to end-users and IT staff.
- Keep abreast of new technologies and best practices in Exchange Online and identity management.
- Project Management:
- Lead and participate in IT projects related to email and identity management.
- Document processes and maintain detailed records of system configurations and changes.
Required Skills
- Bachelor’s degree in Computer Science, Information Technology, or related field.
- 6+ years of experience in managing Exchange Online, Azure, identity management solutions, Intune, Teams, and the M365 technology stack.
- Strong knowledge of Microsoft Exchange, Azure Active Directory, and other identity management technologies.
- Experience with PowerShell scripting for automation and administration.
- Experience/working knowledge with cloud technologies and hybrid environments.
- Excellent problem-solving skills and attention to detail.
- Strong communication and teamwork abilities.
Preferred Skills
- Certifications in relevant technologies (e.g., Ms-220, MS-100, MS-200, MS-300, MS-500, MD-101, AZ-140).
- Experience in migrating on-premises Exchange to Exchange Online.
- Knowledge of IT security standards and compliance regulations.